Dynamic Host Configuration Protocol (DHCP)

Related pages

The DHCP service provides standard network configuration settings to machines registered for connection to the Campus Network, enabling them to work on the network each time they are started up.

This service is fundamental to the operation of all nearly IT systems connected to the Campus Network.

Overview

Eligibility

Anyone wishing to connect computers and other equipment to the Campus Network.

With DHCP, computers request IP addresses and networking parameters automatically from our DHCP server, reducing the need for a network administrator or a user to configure these settings manually.

DHCP can be used by virtually all computers and equipment capable of connecting to a network.

Our DHCP service is provided to machines registered in the LAN Database.

Devices connected to the wired or wifi network using 802.1X do not use the DHCP service.

Help & troubleshooting

Library & IT Help Desk

If you have any questions or problems related to DHCP, please get in touch with the Library & IT Help Desk.

Our commitments

Service status Live and supported service.
Hours of service 24/7
Service support For help and support with this service, contact the Library & IT Help Desk.
Hours of support Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.
Target availability

General IT Services targets:

Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.