Dynamic Host Configuration Protocol (DHCP)
Related pages
The DHCP service provides standard network configuration settings to machines registered for connection to the Campus Network, enabling them to work on the network each time they are started up.
This service is fundamental to the operation of all nearly IT systems connected to the Campus Network.
Overview
Eligibility
Anyone wishing to connect computers and other equipment to the Campus Network.
With DHCP, computers request IP addresses and networking parameters automatically from our DHCP server, reducing the need for a network administrator or a user to configure these settings manually.
DHCP can be used by virtually all computers and equipment capable of connecting to a network.
Our DHCP service is provided to machines registered in the LAN Database.
Devices connected to the wired or wifi network using 802.1X do not use the DHCP service.
Help & troubleshooting
Library & IT Help Desk
If you have any questions or problems related to DHCP, please get in touch with the IT Support.
Our commitments
| Service status | Live and supported service. |
|---|---|
| Hours of service | 24/7 |
| Service support | For help and support with this service, contact the IT Support. |
| Hours of support | Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday. |
| Target availability |
General IT Services targets:
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| Our performance |
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
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Complaints procedure |
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch. If you wish to make a complaint, please see our complaints procedure. |