Accessibility statement


Related pages

Overleaf is an online LaTeX and Rich Text collaborative writing and publishing tool that makes the whole process of writing, editing and publishing scientific documents much quicker and easier.



This service is available to staff and students.

We're providing free Overleaf Pro+ accounts for all students and staff who would like to use a collaborative, online LaTeX editor for their projects.

How to request

To access your free account go to the York Overleaf launch page and sign up using your University of York email address. You will need to verify your email address to complete the resgistration process.

ShareLaTeX Premium

Overleaf are in the process of merging this service with ShareLaTeX. You can read more about this on the Overleaf blog.

This will give Overleaf users access to ShareLaTeX Premium account; you can still use your current account (and keep all existing projects) by changing the email associated with it to your University of York email address. You can make this change in the ShareLaTex settings.



We recommend using the University Overleaf template. The file explains how to set out your LaTeX so you can output accessible documents.

Help & troubleshooting

Requests for technical support are handled by Overleaf who offer support via email; as they are based in the US, their hours of support are 1pm to 10pm, Monday to Friday. You can request support by completing the online form, or emailing Overleaf:

You can also direct University of York specific questions to the IT Support.

Our commitments

Service status Live and supported service
Hours of service 24/7
Service support

Overleaf offer support via email:

You can also direct University of York specific questions to the IT Support.
Hours of support

Support from Overleaf is available 1pm - 10pm, Monday to Friday.

Help from the Library & IT Help Desk for York-specific queries is available 9am to 5pm, Monday to Friday.

Target availability

General IT Services targets:

  • Information Services Service Standards
Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

  • Information Services Service Standards

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.

Your responsibilities

You should read and adhere to the Overleaf Privacy & Terms information.