Guides and help

Get started with IT services and browse our support articles.

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Get your solution fast by browsing our guides and answers to common questions.

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Featured topics

Find guides and help related to popular topics. For tool-specific help, try searching for it in our tools, software and services.

Wifi and network

Explore all things network and get connected, whether you need wifi on campus or need to access a system from home. 

Browse wifi and network services

Trouble logging in?

To log in to all your University services, you’ll need to set up two types of two-factor authentication (2FA): Duo 2FA for things like the VLE and databases, and Google 2FA for your email and other Google apps.

If you've lost or can't access your 2FA registered device, please contact us.

New to the University, or leaving?

Get started with our guides for students, staff and external contractors. Or if you're about to leave, follow our guides to transfer data from your account.