Accessibility statement

How to change your password

The steps needed to change your password depend on whether or not you are currently using a managed laptop off campus. There are two sets of instructions below:

To change your password on managed laptops while you are working off campus:

  1. Connect to VPN
  2. Log in to York Identity Manager (IDM) 
  3. Select Change your password
  4. Generate a random password or select your own. See Choose a strong password for additional guidance
  5. Select Save
  6. Lock your screen (Windows key + L )
  7. Log in with new password

Otherwise, to change your password:

  1. Log in to York Identity Manager (IDM)
  2. Select Change your password
  3. Generate a random password or select your own. See Choose a strong password for additional guidance
  4. Select Save

Security questions

Setting security questions lets you reset your password if you've forgotten it, without the need to visit us:

Forgotten your password?

If you have forgotten your password, and have set up security questions, visit York Identity Manager (IDM), enter your username, click on Forgot your password? and follow the instructions.

If you have not set security questions, you'll need to visit the Library and IT Help Desk with some identification.

Password expired?

If you're a member of staff, you can log in to York Identity Manager (IDM) for up to four weeks after your password has expired to change it.

During this time, you can also log in to a managed PC where a message will be displayed advising you to change your password.

Changing your password in stored locations

When you change your password, you may also need to change it in other stored locations.

If you're not prompted to do this automatically, instructions for how to change your password in common locations can be found below.

If you're using a managed Windows PC, your password will be automatically updated and you don't need to follow the steps below.