Contact us

IT Services, together with the Library and Archives, forms Information Services, and can be contacted as follows:

IT Support

The Library & IT Help Desk will normally be your first point of contact with IT Services.

Postal address

IT Services
University of York
YO10 5DD

Tel: +44 1904 323838
Fax: +44 1904 323740

Urgent IT security issues

If you need to contact us about an urgent IT security issue:



Let us know what you think about IT Services, and view our responses to the comments, compliments and complaints we've received:

IT Services staff

Key contacts

Job titleNameContact details 
Director of Information Services Heidi Fraser-Krauss

(01904 32) 2024

Heidi Fraser-Krauss
PA to the Director Faye Woodham

(01904 32) 2024


Faye Woodham
Administration Co-ordinator Lorraine Moor

(01904 32) 3801



Other IT Services staff

If you need to contact a member of IT Services:

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