Google Meet

Google Meet offers a simple way of conducting video meetings and allows for screen sharing. Zoom is the recommended video conferencing tool at the University, but Google Meet is supported.

This service is part of Google Workspace.

Key features

Conduct full HD (1080p) video meetings with up to 1000 participants.
Run breakout rooms, polls, and Q&A.
Record meetings.
Track attendance.
Add closed captions to Meet recordings and transcribe speech into a Google Doc.
Schedule meetings in advance through Google Calendar.
Participants do not need a Google account to join a Google Meet.
Participants can join using the Google Chrome and Firefox web browsers. A mobile app is also available on the Apple App Store and Google Play.

The above is a feature list available to staff and students on a Google Education plus licence.

Available to staff and students

All members of the University are automatically given a personal Google Workspace account, which includes access to this service. You can use this service on University-managed and personal devices.

App and web-based

This service works in your web browser. The mobile app is compatible with Android and iOS.

Funded by the University

There isn’t a cost to you for standard use.

Additional information

Recording meetings

Recording of meetings in Google Meet is not currently available for University users - for this reason we would recommend using Zoom if you may need to record any meetings.

Access instructions

Open Google Meet

Sign in with your York email address and password.
There are some limitations to using this service in sanctioned countries.

Related tools

Guides and help

How-to guides and set up

Google provides comprehensive support:

Google Meet help (support.google.com)
Get started with Google Meet (support.google.com)
Start or schedule a Google Meet video meeting (support.google.com)
How to automatically add video conferences to Calendar events (support.google.com).

We also provide a range of guidance:

Our video conferencing guides provide help with setting up and using Zoom and Google Meet.
For help with all apps in the Google Workspace, please use our Google Workspace guide.

Accessibility

Users with disabilities can participate in video meetings using accessibility features in Meet, Chrome browser, and Google meeting room hardware. For more information, see Google Meet accessibility (support.google.com)
Google has incorporated a variety of features to make its products usable by people with accessibility needs. Learn more about Google accessibility features and products (about.google.com).
View accessibility conformance reports (about.google.com).

Contact for support

If you're experiencing technical issues and need advice, please contact IT Services.

Service commitments

Your responsibilities and policies

This service is part of Google Workspace. See Google Workspace: service commitments for related user responsibilities and policies.

The following policies apply to all IT services provided by the University.

Service performance

Availability

This is a live service, available 24/7.
Check the status of this service and any planned maintenance (google.com).

Support

This service is managed by a third party.
They are responsible for monitoring, identifying and fixing faults. We provide advice and support for local issues during our opening hours.
This service is part of Google Workspace. For full details of the support we provide, see Google Workspace: service commitments.

Standards

Our service performance and standards have been produced in consultation with our customers. We regularly monitor the delivery, performance and availability of facilities and services.

Google also provide service level agreements:

Google Workspace service level agreement (workspace.google.com)
Google Workspace services summary (workspace.google.com).

Feedback and complaints

We appreciate feedback as it helps us review and continually improve our service.

Page last reviewed: 9 September 2024