Supporting students

Students receiving advice

Any University staff member who interacts with students, regardless of their role, may be called upon to offer help and advice.

More often than not, you simply need to point the student to the student-facing web pages which are up-to-date and easy for students to navigate.

However, there may be times when you need a little extra guidance on how to deal with a situation or problem. 

Mental Health

Mental health or psychological difficulty

Academic progress

Academic progress

Disability

Disability

Equality, diversity and harassment

Equality, diversity and harassment

Health

Health

What should I do about...?

 Academic Supervisor?

Academic supervisor

The Taught Student Supervisor Resource provides information, guidance and suggestions to help you with your role. 

Signposting

Pont your students to relevant student-facing pages:

Who to contact

  • Student Support Hub
    Market Square
    Tel: 01904 324140
    student-support@york.ac.uk
  • Office hours: Undergraduate Term Time 9am - 5pm (Monday to Friday);                       
  • All other times 10am - 4pm (Monday to Friday)