Student Check-In

Check-In is a digital student engagement tool for York to improve student welfare and wellbeing by:

• enabling early identification of students who may be experiencing difficulties or facing challenges that impact on their engagement
• creating a proactive support system that will allow us to promptly reach out to students who may require additional assistance.

How Check-In works

• Teaching staff receive an email the day before each timetabled session prompting them to log into the Check-In system and generate a six-digit or QR code.
  • How to generate a six-digit code
  • Guides for generating QR codes
• The code is shared with students at the start of a session, either on presentation slides or on a board in the teaching room.
• Do not share codes with students outside the event as this may limit our ability to help students who are struggling.
• Students are asked to use Check-In to register their engagement at all on-campus timetabled activities (apart from the exceptions outlined in the FAQs).

Access Check-In

Enter your University email address and password (and Duo two-factor authentication if prompted).

Staff access (engagement.york.ac.uk)

Student access (checkin.york.ac.uk)

Policy and procedure

The University monitors students’ engagement on their programmes in order to quickly identify those who may be experiencing difficulties. This enables us to offer more timely interventions to support students with any academic, wellbeing or welfare issues that may be inhibiting engagement. Read our policy for more details:

• Student Academic Engagement and Wellbeing Policy

Students use the digital engagement tool, Check-In, to register attendance in their teaching sessions. Where there are repeated low levels of engagement, departments/schools should follow the Student Academic Engagement and Wellbeing Procedure:

• Student Academic Engagement and Wellbeing Procedure

Wellbeing calls

Student engagement is monitored over a five-week period from the start of semester and then again over the second half of the semester.

If there is continued low engagement, student support services will get in touch to offer support and advice. These phone calls and emails help us identify students' concerns and signpost to relevant support. The calls are from +44 (0)1904 946 565.

Phased project approach

Phase 1 of this project applies to in-person timetabled teaching events only. Future phases will consider additional engagement points for students, including online sessions, standalone sessions and induction events, as well as the possibility of integrating information such as failed assessments and non-submissions into a student engagement dashboard. 

Guides and support

See our guides, videos and FAQs for how the system works in practice.

Our FAQs cover processes, policies, reporting, data and more.

Additional features

Find out how to add or remove students from sessions, search for staff members, log absences and learn about co-located events.

• Additional system features
• Guide to absence management in Check-In (PDF , 279kb)