Student Hub: Support and Advice

Welcome 

We are the first point of contact for areas relating to student support and advice.

We offer general guidance on any of the areas below. We also have a team of specialist advisers to assist with any specific enquiries you may have.

  • Official documents and letter collection
  • Student record queries
  • Financial support and money management
  • Housing advice
  • Support for targeted, under-represented student groups
  • Immigration and visa advice
  • International student support and advice

Drop-in sessions

  • Friday 15th November - 11am - 1pm (Student Hub - Market Square)
  • Monday 18th November - 1pm - 3pm (Student Hub - Market Square)
  • Wednesday 20th November - 1pm - 3pm (King's Manor - Room K/155)
  • Wednesday 20th November - 1pm - 3pm (Student Hub - Market Square)
  • Friday 22nd November - 11am - 1pm (Student Hub - Market Square)
  • Monday 25th November - 1pm - 3pm (Student Hub - Market Square)

Our drop-ins operate on a first come, first served basis. They can get very busy so you may have to wait to see an adviser.

How do I get help?

See our advice and guidance in the boxes below. If you have specific questions, complete our self-referral form and a member of our advice team will contact you within three working days. 

Student Hub self-referral form

Student Hub
Market Square
+44 (0)1904 324140
student-hub@york.ac.uk

We are on the upper tier in Market Square. Step-free access is via the walkway in front of the Information Centre. 

Opening times

Term time
9am - 5pm, Monday to Thursday (from 10am on Friday)

Outside term time
10am - 4pm, Monday to Friday

Student misconduct

Learn more about student misconduct and how to report it.

Report student misconduct

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