Student Hub: Support and Advice


We are the first point of contact for areas relating to student support and advice.

We offer general guidance on any of the areas below. We also have a team of specialist advisers to assist with any specific enquiries you may have.

  • Official documents and letter collection
  • Student record queries
  • Financial support and money management
  • Housing advice
  • Support for targeted, under-represented student groups
  • Immigration and visa advice
  • International student support and advice

Drop-in sessions

  • Friday 24th January - 11am - 1pm (Student Hub - Market Square) 
  • Monday 27th January - 1pm - 3pm (Student Hub - Market Square) 
  • Wednesday 29th January - 1pm - 3pm (Student Hub - Market Square) 
  • Friday 31st January - 11am - 1pm (Student Hub - Market Square) 
  • Monday 3rd February - 1pm - 3pm (Student Hub - Market Square) 
  • Wednesday 5th February - 1pm - 3pm (Student Hub - Market Square) 
  • Friday 7th February - 11am - 1pm (Student Hub - Market Square) 

Our drop-ins operate on a first come, first served basis. They can get very busy so you may have to wait to see an adviser.


National Student Money Week 2020

It is National Student Money Week from Monday 3rd to Friday 7th February 2020. If you would like to sign up for a free budgeting workshop to help with weekly and monthly budgeting and managing your finances, you can sign up here

Come along to our stand in the Library Foyer for information and tips on sustainable money. The stand will be running every day during money week (except Tuesday). 

How do I get help?

See our advice and guidance in the boxes below. If you have a query for the Student Support and Advice team please complete our self-referral form and you will receive a response within three working days. 

Student advice self-referral form

Student Hub
Market Square
+44 (0)1904 324140

We are on the upper tier in Market Square. Step-free access is via the walkway in front of the Information Centre. 

Opening times

Term time

9am - 5pm, Monday to Thursday

10am - 5pm on Friday

Outside term time
10am - 4pm, Monday to Friday

Student misconduct

Learn more about student misconduct and how to report it.

Report student misconduct

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