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Health, wellbeing and disability

Discover everyday wellbeing advice, self-care resources and specialist support to help you feel your best at York.

In a crisis now? For urgent on-campus support, call the Campus Safety team on 01904 32 3333 or use the SafeZone app. They are trained in physical and mental health first aid.

More 24/7 crisis and emergency support

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People who can help

Wellbeing Officers can help with personal or academic issues affecting your student life. They'll offer advice and help you find sources of support.
Open Door supports students experiencing psychological or mental health difficulties, offering free advice and appointments.
If you're disabled, neurodivergent, or have a long-term health condition or learning difficulty like dyslexia, we’re here to help you get the right support in place.
Personal supervisors support your student journey, helping you with academic choices, your wellbeing and finding further support.
TalkCampus is a student chat app for mental health, available 24/7. Talk to students from around the world about the ups and downs of student life.
Sexual Violence Liaison Officers are specialists who can support you if you've experienced sexual violence at any time in your life.

All health and wellbeing support

Find services here at the University, as well as services provided across York and online.

Service or guide What it covers Support topic(s)
Access It All (money, gambling and addiction support) Money advice drop-ins for gambling addiction, specifically for disabled and neurodivergent undergraduate students. Disability and neurodiversity
Addiction Confidential guidance on reducing intake, harm reduction strategies and direct referrals to specialist NHS services. Mental health and wellbeing
Adjusting to university life Practical transition support, peer connection groups, and guidance to help you navigate university life and feel at home. Mental health and wellbeing
Alcohol and drugs Non-judgmental guidance, safety advice and practical support to help you make informed decisions regarding substance use. Mental health and wellbeing, Physical health
Anger issues Practical tools and guidance to help you recognise triggers, manage strong emotions and build healthy coping habits. Mental health and wellbeing
Anxiety Evidence-based self-help tools, stress management techniques and therapeutic support options to help manage anxiety. Mental health and wellbeing
Bereavement Compassionate emotional support, grief resources and signposting to specialist counselling following a loss. Mental health and wellbeing
Bipolar disorder Specialist mental health guidance, healthcare liaison and practical academic adjustments for managing bipolar disorder. Mental health and wellbeing
CALM (Campaign Against Living Miserably) Confidential helpline and webchat for low mood or crisis support, focusing on men's mental health. Call 0800 58 58 58 (5pm–midnight) or use their chat service. Mental health and wellbeing
Campus safety and security Our Campus Safety team provide a 24/7 on-campus first response for safety or urgent medical issues, staffed by trained first aid and mental health responders. Physical health
Consent, sexual violence and harassment Confidential specialist support, safety guidance and formal reporting pathways for anyone affected by sexual violence or harassment. Mental health and wellbeing, Physical health
Crisis and emergency contacts Emergency contacts and people you can talk to if you're in crisis right now. Mental health and wellbeing, Physical health
Depression and low mood Professional psychological support, evidence-based self-help resources and counselling services for managing low mood and depression. Mental health and wellbeing
Disability Services Personalised academic adjustments, exam arrangements, and funding advice for students with a disability, including but not limited to, neurodiversity, long-term health conditions, mobility difficulties, mental health difficulties, or specific learning difficulty such as ADHD and dyslexia. Disability and neurodiversity
Dyslexia and specific learning difficulties (SpLD) Study skills coaching, diagnostic assessments and academic adjustments for dyslexia, ADHD, dyspraxia and other SpLDs. Mental health and wellbeing
Eating issues and disorders Confidential advice, practical resources and clinical NHS referrals for eating difficulties and body image distress. Mental health and wellbeing, Physical health
Exam stress and anxiety Revision management tools and relaxation techniques to help reduce assessment anxiety. Mental health and wellbeing
Faith communities Connections to local places of worship, chaplaincy services, student faith groups and belief-focused support networks in York. Mental health and wellbeing
Gambling and money issues Confidential financial guidance, self-exclusion resources and signposting to debt and gambling support services. Mental health and wellbeing
Health services (including NHS, hospitals, urgent care, doctors/GPs, opticians, dentists, pharmacies) Guidance, registration advice and costs for local healthcare, GP surgeries, York Hospital urgent care, pharmacies, dentists and opticians. Physical health
Homesickness Practical advice, peer activities and pastoral guidance to help overcome feelings of isolation and build a local community. Mental health and wellbeing
HOPELINE247 (24/7 phone service) 24/7 confidential helpline offering practical advice and safety planning for under-35s experiencing suicidal thoughts. Call 0800 068 4141. Mental health and wellbeing
Improving Access to Psychological Therapies (IAPT) NHS evidence-based therapies for stress, anxiety, and depression with appointments available on campus (for registered York/Selby GP patients; no referral needed). Mental health and wellbeing
Infectious illness Public health guidance, symptom advice and step-by-step reporting instructions for infectious illnesses on campus. Physical health
Loneliness Social groups, networks and initiatives, and practical guidance to help combat isolation and meet fellow students. Mental health and wellbeing
Low self-esteem Structured self-help resources and counselling to help build self-compassion and personal confidence. Mental health and wellbeing
Neurodiversity (ADHD, autism, dyslexia, dyspraxia, Tourette's) Dedicated resources, academic adjustments and peer support groups for students with ADHD, autism, dyslexia, dyspraxia or Tourette's. Disability and neurodiversity
Mental health support (Open Door) University team of mental health practitioners providing support to registered students experiencing psychological or mental health difficulties. Mental health and wellbeing
Opticians Directory and guidance for finding local NHS and private opticians for eye care and vision tests in York. Physical health
Perfectionism Practical coaching, self-help resources and therapeutic strategies to overcome unrealistic standards and study blocks. Mental health and wellbeing
Personal safety awareness Practical safety advice to support you on and off campus, and how to report unnacceptable behaviour. Physical health
Personal supervisor Every student on a taught programme has a personal supervisor who supports your progress and helps with wellbeing and pastoral problems. Physical health, Mental health and wellbeing, Disability and neurodiversity
Personality disorder Specialist care options and tailored academic support for students living with personality disorders. Mental health and wellbeing
Pharmacies (chemists, drugstores, medicines and prescriptions) A map of pharmacies in York for prescriptions, over-the-counter remedies and minor health advice. Physical health, Mental health and wellbeing, Disability and neurodiversity
Pregnancy Non-judgmental advice and practical support for pregnant students and student parents. Physical health
Procrastination Practical study coaching, time management tools and strategies to overcome work blocks and hit deadlines. Mental health and wellbeing
Psychosis and schizophrenia Specialist mental health support and resources for complex mental health conditions. Mental health and wellbeing
Relationships Guidance for managing flatmate or personal relationship issues. Mental health and wellbeing
Samaritans (24/7 phone service) Free, confidential 24/7 phone listening service for anyone going through a tough time or feeling overwhelmed. Call 116 123. Mental health and wellbeing
Self-certify your illness (sick leave) What to do if short-term illness or personal circumstances mean you cannot attend mandatory teaching or submit an assessment on time Physical health, Mental health and wellbeing, Disability and neurodiversity
Self-harm Compassionate, non-judgmental support, harm reduction strategies and healthcare signposting for students who self-harm. Mental health and wellbeing, Physical health
Sexual health YorSexual Health clinic provides free STI testing and contraception advice (no doctor/GP registration required). GPs and the Students' Union also offer support. Physical health
Sexual violence liaison officers Specialist staff who provide support to students who have experienced sexual violence at any time in their lives. Mental health and wellbeing, Physical health
Sexuality and LGBTQ+ support LGBTQ+ resources, peer networks and confidential support for exploring sexual orientation and identity. Mental health and wellbeing
SHOUT (24/7 text service) Free, 24/7 confidential text service offering immediate support during mental health crises. Text 85258. Mental health and wellbeing
Sleep Sleep hygiene guides, practical workshops and lifestyle advice to improve sleep quality and focus. Mental health and wellbeing, Physical health
Social media Find advice and support on the effective use of social media and how to get help if things go wrong. Mental health and wellbeing
Spectrum Student-led peer group offering social connections, activities and shared experiences for students on the autistic spectrum. Disability and neurodiversity,
Staying safe on a night out Practical safety tips, safe transport advice and emergency contacts for socialising safely around York. Physical health
Stress Coping techniques, practical resilience workshops and targeted support services to manage academic or personal stress. Mental health and wellbeing
Student Advice team The team can offer specialist advice for disabled students, including helping with money and housing queries.
Student Minds A mental health charity run by students, providing peer support and resources. Mental health and wellbeing
Study pressures and stress Workload management tools, study techniques and wellness strategies to prevent burnout and manage academic demands. Mental health and wellbeing
Suicidal thoughts Urgent help in a crisis, safety planning and professional mental health services. Mental health and wellbeing
TalkCampus (24/7 chat service) Anonymous peer-support app to chat about mental health issues with fellow students worldwide. Mental health and wellbeing
The Distractibles Practical peer support group for students and staff sharing lived experiences and strategies for managing university life. Disability and neurodiversity
The Haven @ 30 Clarence Street (out of hours service) Drop-in space offering out-of-hours emotional distress support (Mon to Fri 6 to 10pm, Sat to Sun 2 to 10pm). Call 07483 141 310 or walk in. Mental health and wellbeing
The Mix Free, confidential support service covering mental health, relationships and everyday challenges for under-25s. Call 0808 808 4994. Mental health and wellbeing
Trusted Contact Information on nominating a Trusted Contact for the University to reach out to if severe welfare concerns arise. This can be someone different to your Emergency Contact. Mental health and wellbeing
Unity Health The health centre closest to campus. Information on how to register and access medical appointments. Physical health, Mental health and wellbeing, Disability and neurodiversity
Wellbeing Officers Advice, guidance and support if you're experiencing personal or academic issues that are affecting your ability to engage with student life. Mental health and wellbeing
Wellbeing tips Everyday self-care strategies, practical habits and resilience-building resources to support your overall health. Mental health and wellbeing

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