If you are finding things difficult, it is important to know that you do not have to struggle alone. We can help you find support both on campus and off.

Just need to talk?

Sometimes all you need is to talk about your problems and feelings with someone who will listen. Each college has College Tutors to provide confidential pastoral care. They are a team of trained postgraduate students who live in college and help resolve issues or point you to specialists. If you are concerned about someone else, College Tutors can also offer support for friends. Usually, there will be someone to talk to the very same day.

Whether you are an on-campus resident or not, you can arrange an appointment with a College Tutor by emailing yourcollege-help@york.ac.uk (e.g. alcuin-help@york.ac.ukconstantine-help@york.ac.uk, etc).

There are lots of people also ready to lend a sympathetic ear:

Need something more? Open Door.

Open Door is a team of Mental Health Practitioners at the University providing support to registered students experiencing psychological or mental health difficulties. 

Open Door is not an emergency service; if your situation requires an immediate response, please visit our in crisis now page. 

Access Open Door support

Help and support off campus

Your doctor

Your doctor can diagnose your mental health needs and offer guidance and medical treatment. Mental illnesses often have physical causes and symptoms. Your doctor may prescribe medication but they can also help you access talking therapies and psychological treatment.

Make sure you are registered with a doctor - see our information on healthcare to find out how. 

Improving Access to Psychological Therapies (IAPT)

York & Selby IAPT offer evidence based psychological treatments for stress, anxiety difficulties and depression. IAPT is not a crisis or urgent response service. They offer appointments on campus and you do not need a referral from a GP, though you must be registered with a GP in York or Selby. Telephone +44 (0)1904 556840.

IAPT also have an online service, SilverCloud Online CBT (Cognitive Behaviour Therapy). If you would like to access this free service, which can be prescribed instead of or before any other treatment options, please contact IAPT on 01904 294841 or email iaptyorkselby.lypft@nhs.net


Samaritans are available round the clock providing confidential support to anyone who needs it. Phone them anytime to discuss any concern – big or small. Call 116 123 (free to call). There are Samaritan drop-ins on campus during term time.


Shout is a 24/7 free text service for support in a crisis. Text 85258 (it's free on all major mobile networks).

The Haven @ 30 Clarence Street (out of hours service)

The Haven @30 Clarence Street provides a warm and welcoming space to access support and relieve emotional distress. It's open every night between 6pm and 11pm. No appointment is needed, just turn up or phone 07483 141 310.

Mental Health and Wellbeing in York

The Mental Health and Wellbeing in York (PDF , 1,179kb) directory provides a comprehensive list of external resources for support, advice and information on mental wellbeing available in York.

In crisis now