If things go wrong

Emergency contacts

In the event of an emergency on campus, call Security on 01904 323333 (or just 3333 from a University extension).

We hope that your University life goes smoothly and that you never encounter any significant difficulties. But we recognise that there are lots of challenges that can arise and we're here to help when they do.

If the problem you're dealing with isn't covered below, there's an additional list of who to contact that will help you find the right person to talk to.

If you'd like to make a formal complaint of student misconduct, please visit the Student misconduct page and complete and Incident Reporting Form.

Your studies

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Anything that stops you from undertaking your studies in the usual way is officially called an 'academic progress issue'.

Your health and wellbeing

  • Health care and illnesses
    What to do and where to go if you fall ill
  • Student Hub
    Your first point of contact for a wide range of health and well-being support
  • Common challenges
    Advice on a wide range of problems that can affect your university life
  • Disability
    Advice and support for students with disabilities
  • Bullying and harassment
    What to do if you think you are being bullied or harassed
  • Sexual violence
    What to do if you have experienced sexual assault or harrassment
  • Hate crime
    How to report hate crime and how the University will deal with reports
  • Scammers - they’re after your money
    Could you spot a scam?

Your accommodation

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Lots of advice is available to help you, including the following resources to help with common problems:

People who can help

Whatever problem you may be having, there is sure to be someone who can help.

Your money

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Managing your finances is a key part of University life. If you're having trouble, try the following:

International students

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We provide extensive information for international students, including support with common issues such as: