Many of our students live off-campus in the local community.
Responsibility to the community
While the majority are well behaved and considerate, there may be occasional problems. Noise, bins, recycling and parking can all be sources of annoyance and upset.
We actively remind our students that they have a responsibility to the community in which they live, whether they are in private rented accommodation or are living on campus.
If you have issues with students living near you, we encourage you to speak directly to the students in question.
If problems continue or escalate, you should contact the City of York Council Neighbourhood Enforcement team to complain about noise:
- +44 (0)1904 551525
- neo@york.gov.uk
The Council have provided their guidelines for dealing with noise nuisance: City of York Council noise nuisance guidelines (PDF 
, 121kb)
Between 9pm and 3am on Fridays and Saturdays you can also contact the City of York Council Noise Patrol on +44 (0)1904 551555.
We receive referrals of noise complaints directly from the City of York Council Neighbourhood Enforcement team. This is because they have the remit and legal authority to properly investigate community noise. They will refer matters to the university when there is evidence of infringement and we will then investigate and take any further action as necessary under our Non-Academic Misconduct Disciplinary Procedure.
The University treats all complaints seriously. Once we ascertain that the individual is one of our students, we will take appropriate action.
