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Project & Operations Management - MAN00011I

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  • Department: The York Management School
  • Module co-ordinator: Dr. Michelle Upton
  • Credit value: 20 credits
  • Credit level: I
  • Academic year of delivery: 2024-25

Module will run

Occurrence Teaching period
A Semester 2 2024-25

Module aims

This module aims to introduce students to the main aspects and issues in operation management, and develop the students’ understanding of the core nature of operations management and the importance of improving the firm’s performance and competitiveness using a range of project and operations management techniques. The module aims to develop students' problem solving skills through a range of case study, discussion and research activities.

Module learning outcomes

  • Assess the impact of operations on competitiveness

  • Appreciate the complex role of the operations manager and the inter-relationships with other key management functions, particularly marketing

  • Recognise the similarities and differences in operations for services and for products

  • Analyse operations using a variety of process models

  • Plan and execute a complex project

Module content

  • The nature of operations management and its impact on competitiveness

  • The role of the operations manager and the relationship with other functions

  • Quality management systems from quality control to modern holistic methods

  • Manufacturing operations – capacity planning and inventory management

  • Lean production, lean thinking and techniques

  • Process design and layout

  • Project management principles and techniques


Task Length % of module mark
Individual Written Report
N/A 100

Special assessment rules



Task Length % of module mark
Individual Written Report
N/A 100

Module feedback

Feedback will be given in accordance with the University Policy on feedback in the Guide to Assessment as well as in line with the School policy.

Indicative reading

Slack, N.and Brandon-Jones, A. (2019), Operations Management, 9 th ed.,Harlow: Pearson Education

The information on this page is indicative of the module that is currently on offer. The University is constantly exploring ways to enhance and improve its degree programmes and therefore reserves the right to make variations to the content and method of delivery of modules, and to discontinue modules, if such action is reasonably considered to be necessary by the University. Where appropriate, the University will notify and consult with affected students in advance about any changes that are required in line with the University's policy on the Approval of Modifications to Existing Taught Programmes of Study.