Service Improvement Project - HEA00145M

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  • Department: Health Sciences
  • Credit value: 40 credits
  • Credit level: M
  • Academic year of delivery: 2024-25

Module will run

Occurrence Teaching period
A Autumn Term 2024-25 to Spring Term 2024-25

Module aims

This module will equip you with the skills required to design and undertake an audit of practice, making evidence based recommendations to

  • Drive service improvements, educate others and provide consultancy services within your scope of practice

  • Undertake evidence gathering activities to develop new knowledge and undertake audit to evaluate and further develop your area of expertise to improve care and services for the people you are treating

  • Develop change management plans which are based on theoretical principles

Module learning outcomes

By the end of the module, students will be able to:

  1. Plan, negotiate, design, implement and reflect upon the outcomes of an audit of practice, the idea for which is derived through evidence-based analysis of pertinent literature and policy; and consultation and dialogue with patients and stakeholders.

  2. Critically evaluate the evidence for change, and develop, appraise and synthesise the options being mindful of the factors which impact on collaborative working for the benefit of stakeholders.

  3. Identify and critically analyse a range of significant factors which are likely to have a bearing on the outcome of the audit

  4. Articulate awareness of the impact of the design, implementation and outcome of the audit on their learning and performance in practice.

  5. Reflect upon the use of service improvement theory to inform the proposed change and to evaluate practice development being mindful of the need to place service users' needs at the heart of quality improvement.

Indicative assessment

Task % of module mark
Essay/coursework 100

Special assessment rules

None

Indicative reassessment

Task % of module mark
Essay/coursework 100

Module feedback

Written feedback for the summative assessment is provided on the standard proforma, within the timescale specified in the programme handbook.

Indicative reading

Burgess, R. (2011) New Principles of Best Practice in Clinical Audit HQIP: UK

Furlie, E. et al (2016) The Oxford Handbook of Health Care Management. Oxford : Oxford University Press

Gottwald, M. Lansdown, G. (2012) Clinical Governance Improving the Quality of Healthcare for patients and service users Open University Press:UK

McDermott, A. Kitchener, M. Exworthy, M. (eds) (2018) Managing improvement in healthcare: Attaining, Sustaining and Spreading Quality Springer: UK

Nygaard, L. (2017) Writing your masters thesis from A to zen Sage:UK