Information for disabled users

See also:

If you require the information on this page in a different format, or want to find out more about how we can help with your specific needs, please get in touch:

We are committed to ensuring that all students and staff can make the best possible use of our services and collections.

Where possible, we'll provide a bespoke service to students and staff with disabilities to help achieve this.

Buildings access

University Library

The University Library is made up of the Morrell, Fairhurst and Burton.

The JB Morrell Library contains the majority if the Library's book stock and is accessible to all users.

The Raymond Burton Library and Harry Fairhurst Building are adjacent to the JB Morrell Library and share an entrance.

There are external lifts outside the Fairhurst Building and on the Library Bridge.

There are internal lifts to all floors.

There are accessible toilets on the ground floor of the JB Morrell Library and the Raymond Burton Library, and on the ground and first floor of the Harry Fairhurst Building.

King's Manor Library

The King's Manor Library is located in the city centre in Exhibition Square.

Unfortunately it is in an historic listed building and is not readily accessible to people with mobility impairments.

The entrance is on the first floor of the main building, and the two floors of the Library are connected by a narrow spiral staircase.

Library staff can help you get access to the ground floor of the Library and can collect material for you.

Please contact the staff at King's Manor to discuss your needs:

York Minster Library

York Minster Library is located in Dean's Park on the north side of York Minster.

As the Library is in a historic listed building, it is not readily accessible to people with mobility impairments.

The Reading Room can be accessed by an internal lift, however, as this is not always in use, please check in advance for availability and suitability.

Books from the General Collection (loanable items only) can be also transferred to the JB Morrell Library for collection. Library staff can also help you get access to the ground floor of the building and can collect material for you.

Please contact the staff at York Minster Library to discuss your needs.

Telephone: 01904 557250

Accessible study rooms

Two accessible study rooms are available, one each on the first and second floor of the JB Morrell Library.

These rooms are available for all to use, however priority will be given to those with disabilities.

There is also an accessible desk at King's Manor Library.

For more information and to book a space, please see the Accessible study spaces tab at:


There are two disabled parking spaces behind the Library, near the disabled access door.

There are also disabled parking spaces next to the Security Centre on Campus Central car park. There is a lift nearby which gives access to the bridge over the road which leads to the main entrance of the Library.


In the Morrell, there are 6 lockers designated for long term use by users with disabilities or health issues and 2 wheelchair accessible lockers. For more information about accessing these, please see:

Emergency procedures

Please make sure that you are familiar with the emergency exits in the library you are visiting.

There are wheelchair refuges with intercom systems on each floor of the JB Morrell Library, Raymond Burton Library, Harry Fairhurst Building and Borthwick Institute for Archives. At the King's Manor Library please ask staff for help if you need it.

Borrowing books

Fetching, collecting and borrowing books

The following information provides a summary of how we can help you to collect and borrow items from the Library. We may also be able to tailor our services to further suit your needs.

The best way to find out how we can assist you is to book a one-to-one tour by emailing Tours are available Monday - Friday between 9:30am and 4pm and Saturday - Sunday between 11am and 4pm subject to staff availability.

As book shelves may not be easily accessible to people with visual and mobility impairments, we offer a number of services to help:

  • Library staff will be happy to fetch items for you and you can collect them from the Help Desk at your convenience during full service hours.
    Please note: there are fewer staff on duty in the evenings and at weekends and during term time the libraries can be busy. Staff may not be able to help you straight away at these times.
  • After your one-to-one tour, if appropriate, we can change your Library account privileges so that you can request available items using YorSearch and specify whether you would like to collect them at the JB Morrell or King’s Manor Library.
  • If your disability prevents you coming to the Library easily, we can make arrangements for books to be collected and borrowed by a friend or colleague.

Please contact us using the details at the top of this page to discuss any of these options.

Key Texts Collections

Books in the Key Texts Collections can only be borrowed for short set periods as they are in great demand by large numbers of students.

Students who have completed a Library form with Disability Services for a longer loan period will have their library account updated so that items from the Key Texts Collections can be borrowed for double the 4 hour loan period (unless requested by another reader).

Renewing items

You can renew most loans (except items from the Key Texts Collections and requested items) yourself via My Library Account on YorSearch. You are also welcome to contact us on 01904 323873 and we will renew items for you.

Requesting items

Requests for items on loan are normally made by borrowers using the Request option in YorSearch. If you are unable to place requests in this way please ask at the Help Desk for assistance.

All books which you borrow may be requested if they are required by another reader, and their date for return may be brought forward. If this happens and you have difficulty in returning them by the new date, please telephone or email the JB Morrell Library or the King's Manor Library to let us know.

Accessible copies

If the printed materials in our collection are not accessible to you, the Library may be able to make a copy of the work in an alternative format.

To request copies, you can do any of the following:

Please get in touch if you have any questions about this service.

See also:

Copy, print, scan

Using York Print Plus

York Print Plus is the main self-service printing, copying and scanning service for students and staff.

Find out more about the service:

A number of York Print Plus devices are designed to be more accessible to wheelchair users. These devices are listed in the table at the bottom of the locations web page:

Receipts for claiming expenses for York Print Plus photocopying and printing

When you top up your printing account online, you will be emailed a receipt.

When you top up your printing account using one of the cash kiosks, a receipt will be printed.

Staffed copying and scanning service

There is a staffed copying and scanning service available for students and staff who are unable to use the self-service facilities, or if you need help with enlargements or to use coloured paper.

To request copies, you can do of the following:

Disabled students or staff using the staffed scanning service are not charged for scans. Students using the photocopying service will either pay on collection or, if the Disability team has approved it, we will send a bill of outstanding copying charges at the end of each term.

Find out more about financial support for students with a disability:

Assistive equipment

We provide a range of equipment and software to help you, including:

  • CCTV text enlarger in the Raymond Burton Library
  • Designated public access terminals with a larger font size and colours to aid readability for users with visual disabilities
  • Public access terminals on desks suitable for wheelchair users on each floor of the Morrell
  • SuperNova on two PCs in each IT Services classroom and study area
  • Hearing loops in:
    • JB Morrell Library & IT Help Desk
    • Borthwick Institute for Archives Reception and Lifelong Learning Centre in the Raymond Burton Library
    • King's Manor Library
  • Adjustable desks and a variety of microform readers, including large magnification, in the Borthwick microform room
  • Coloured filter overlays available in a variety of colours to aid contrast of text and background in books

For more information about any of these services, please contact us via any of the methods listed at the top of this page.

Creating accessible files

SensusAccess allows you to convert files into an accessible format:

  • Convert PDFs, JPGs and other files into an e-book, text file, audio or braille
  • You can combine more than one .JPG into a single file

Conditions of use

You can use SensusAccess to make an accessible copy of a file if one of the following applies:

  • It's your own work
  • You have permission from the copyright holder (either through personal contact or an appropriate Creative Commons licence)
  • Copyright has expired (70 years after the death of the creator in most cases)
  • It's for someone with a disability that makes it difficult for them to use the work in its original format

For more copyright advice please see

Use SensusAccess to convert a file

IT Services

IT Services offer a number of services for users with disabilities, including:

  • Raised desks in PC rooms
  • Assistive software
  • Accessible printers and photocopiers 

For more information, please see the IT Services website:

IT Services accessibility pages