Accessibility information

See also:

If you require the information on this page in a different format, or want to find out more about how we can help with your specific needs, please get in touch. These are the ways you can contact us:

See also: IT Services accessibility information.

We are committed to ensuring that all students and staff can make the best possible use of our services and collections, making special provision where needed.

For further information about support at the University, see Disability Services.

Building access

University Library

The University Library is made up of the Morrell, Fairhurst and Burton. They share a common entrance which can be reached using external lifts at the library bridge and from the north car park.

Inside all floors are served by lifts and there are always members of staff around to help find whatever you need.

King's Manor Library

The King's Manor Library in the centre of York is an historic listed building and is not readily accessible to people with mobility impairments, but staff will be on hand to help and can collect material for you. Resources can also be sent to Heslington West or East campuses.

Contact staff to discuss your needs:

Email: lib-enquiry@york.ac.uk

Telephone: 01904 323969

York Minster Library

York Minster Library is in Dean's Park on the north side of York Minster. It is in a historic listed building, so is not readily accessible to people with mobility impairments.

The Reading Room can be accessed by an internal lift; please check in advance for availability and suitability. Library staff will be available to help and can retrieve material for you.

Loanable items can also be sent to the University Library for collection.

Contact York Minster Library staff to discuss your needs:

Email: library@yorkminster.org

Telephone: 01904 557250

Emergency procedures

Please make sure that you are familiar with the emergency procedures and exits in the library you are visiting.

There are wheelchair refuges with intercom systems on each floor of the JB Morrell Library, Raymond Burton Library, Harry Fairhurst Building and Borthwick Institute for Archives. At the King's Manor Library please ask staff for help if you need it.

Accessible provision

We are constantly working to improve accessibility to all our resources and services. Current physical provision includes:

  • Priority access to designated study spaces for users with mobility needs
  • Accessible or adjustable desks for public access terminals, in study spaces, reading rooms and PC rooms
  • Wheelchair accessible and long-term lockers for users who need them
  • Reserved parking spaces behind the Library and in Campus Central car park

Equipment and software includes:

  • Hearing loops in reception and Help Desk areas
  • CCTV text enlarger in the Raymond Burton Library
  • Designated public access terminals with a larger font size and colours to aid readability
  • SuperNova screen enlargement and reading software on at least two PCs in classroom and private study areas
  • Coloured filter overlays  in a variety of colours to aid contrast of text and background when reading
  • SENSUS Access, a self-service online facility that helps you convert files into more accessible formats

Using resources

Many books are now available to read online, but if you need a book from the shelves and find this difficult, we can help in several different ways:

  • Library staff can get items for you so you can just collect them from the ground floor help desk. We may be able to set your account so you can request items through YorSearch for you or a friend to collect, either at JB Morrell or King’s Manor. Try to collect books during full service hours as in evenings and at weekend staff may not be available
  • Books in high demand are kept in the Key Texts collection. These are normally borrowed for just 4 hours, but we may be able to make special provision for you if you find access difficult
  • Requests to renew books (except Key Texts) can be made through your Library account on YorSearch. If another user requests a book you have borrowed, you may need to return it. If this is difficult for you, contact us straight away
  • If printed materials are not suitable for you, we can supply them in an alternative format that could, for example, be used with a screen-reader. For taught students this will normally be arranged in consultation with your department using your reading list, but we will also respond to requests for your own research

If you need any help at all using books, please get in touch with us:

Print, copy and scan

York Print Plus

York Print Plus provides self-service multi-function devices that do printing, copying and scanning for students and staff.

There are several of these in a range of locations in the Morrell and Fairhurst, with one close to the Library Help Desk designed to be easier for wheelchair users.

Copying and scanning service

If you can’t use these devices yourself, or if you need enlarged copies or printing on coloured paper, we can do this for you.

You can request help in different ways:

Scans are free and printing is charged for as normal.

Receipts for printing

When you top up your printing account online, you will be emailed a receipt.

When you top up your printing account using one of the cash kiosks, a receipt will be printed.

If you need to keep records of the amount you spend on using the York Print Plus service, make sure you keep these safe!

Creating accessible files

SensusAccess allows you to convert files into an accessible format:

  • Convert PDFs, JPGs and other files into an e-book, text file, audio or braille
  • You can combine more than one .JPG into a single file

Conditions of use

You can use SensusAccess to make an accessible copy of a file if one of the following applies:

  • It's your own work
  • You have permission from the copyright holder (either through personal contact or an appropriate Creative Commons licence)
  • Copyright has expired (70 years after the death of the creator in most cases)
  • It's for someone with a disability that makes it difficult for them to use the work in its original format

For more copyright advice please see

Use SensusAccess to convert a file