Accessibility statement

Bursary FAQs

If you are unable to find the answer to the question you would like to ask, please refer to the guidance document: Guide to the University of York Bursary Schemes 2021/22 (PDF , 160kb)

If you still are unable to find the answer to your question, please email us from your student email account, at sfsu@york.ac.uk, quoting your nine digit student number in the email title.

General queries

Eligibility

How do I know if I am eligible for a bursary?

Full eligibility criteria is listed within the guide on our bursary webpage.

I believe I am eligible for more than one type of bursary. Can I receive both?

No, you can only receive one bursary. We will automatically assess you for the one that provides the most financial support for you.

How do I apply for a bursary?

You do not have to apply for a bursary. The University uses the assessment of household income carried out by Student Finance to automatically assess UK undergraduate students for bursary eligibility. In order for this to happen, you must ensure you have applied for Student Finance prior to beginning your studies, and you must also have completed your enrolment for the current academic year.

If you are not taking out Student Finance, you can still be assessed for a bursary - please visit the FAQ “I don’t want to apply for Student Loans, how do I apply for a bursary?” under Student Finance below.

When will I find out if I will receive a bursary?

We aim to let the majority of students know by mid-October of their award. If eligible, you will receive confirmation by email.  If you were expecting a bursary and have not received an email by 1 November, please email sfsu@york.ac.uk from your University email quoting your nine digit student reference number and we will investigate for you.

I am an EU undergraduate student. Am I eligible to receive a bursary?

Any EU students who were income assessed and confirmed as eligible for a bursary prior to Brexit will remain in receipt of their bursary for the remainder of their programme. 

However, new EU students starting on or after 1 August 2021 who have settled or pre-settled status under the EU Settlement Scheme will be able to apply for student finance. Such students will be eligible to be assessed for the bursary schemes.

EU students with an overseas fees status will not be eligible for funding from student finance and will not be eligible to be assessed for the bursary schemes.

I’m a postgraduate student and I meet the eligibility criteria, will I receive a bursary?

No, the bursary scheme is for undergraduate students only. Postgraduate students are expected to have made sufficient provision prior to embarking on their studies. You may wish to consider applying for a scholarship.

I haven’t received a copy of my award email.

Your notification of award email will be sent to your University of York email address and your award letter will be available via e:Vision.

We only email students who are eligible for the bursary. If you were expecting a bursary and have not received an email by 1 November, please email sfsu@york.ac.uk from your University email quoting your nine digit student reference number and we will investigate for you.

What happens to my bursary payments if I withdraw or take a leave of absence?

Please refer to the Changes in Circumstances section included within the guide on our bursary webpage as full details are listed there.

What happens to my bursary payments if I am on a study abroad year?

Students on a year abroad are not eligible to receive a bursary.

What happens to my bursary payments if I have a year in industry?

Students on a year abroad are not eligible to receive a bursary.

What happens to my bursary payments if I have an enterprise year?

Students in an enterprise year are not eligible to receive a bursary.

Payments

How will my bursary be paid?

Students in their first year of study and living in University accommodation will have their bursaries paid towards their accommodation costs in three equal disbursements to the October, January and May accommodation fee installments. We recommend that you set up a Direct Debit for your accommodation fees, as this will automatically adjust the amount once your bursary is applied.

Students in their first year who are living at home or in off-campus accommodation and students who are studying in subsequent years will have their bursary paid in three equal disbursements directly into their bank accounts in October, February and May.

Students should ensure that they submit their bank details via the secure link online each academic year to be able to receive their bursary payments.

Please note, if you are in receipt of the Care Leavers Bursary or the Estranged Student Bursary then payments will be made by bank transfer for all years of study.

How do I know when I will receive my payments?

Please read your award letter in e:Vision. This letter sets out the payment dates and amounts you will receive. If you are unable to view this information on your letter, then it may not be compatible with the device (phone or tablet) you are viewing it on. We recommend accessing it from a computer if possible.

Can I get my bursary payment early, before the set date?

Unfortunately bursary payments cannot be made before the fixed instalment dates as advised in your award letter.

I have overpaid my accommodation fees. Can I receive a refund?

First year students living in University accommodation will automatically receive their bursary as a direct payment towards their accommodation fee. This payment will be made before the fee is due to be paid, so the student can adjust their payment accordingly. As bursaries are applied manually and later than when accommodation issues their invoices, this bursary will not appear on your invoice. Therefore, we recommend that you pay your accommodation fees by direct debit, so the system can automatically adjust the amount due once the bursary is applied.

If you have overpaid, this will appear as a credit on your account at the end of the academic year, once all remaining fees and debt to the University have been paid. The Fees Office will then contact you to arrange repayment. If you have any issues awaiting this refund, please contact fees-office@york.ac.uk to discuss this further.

Why doesn’t my accommodation invoice show my bursary details?

Your accommodation invoice is generated before the bursaries are awarded. As such your invoice will not reflect the award of your bursary.

We strongly suggest paying by direct debit to ensure that you do not accidentally overpay accommodation fees. You can set up your direct debit using e:Vision. Otherwise you will need to subtract your bursary award amount for the payment due to you, from the amount due on the invoice and pay the difference. 

Please note, any refunds on overpayments cannot be paid back to students until the end of the academic year in July.

Why haven’t I received my bursary payment?

The following are common reasons why students may not receive their bursary payments:

Your situation

Potential reason

First year student living in on-campus accommodation

Payment will have been made directly to your accommodation

Second year onwards or student living in off-campus accommodation

Ensure you have securely submitted your bank details online

You have had a change in circumstances (e.g. leave of absence or withdrawal)

Your bursary payments may have been adjusted. Please check your University emails and/or e:Vision for an updated award letter

Your household income information has changed

You may no longer be eligible. Please check your University emails and/or e:Vision for an updated award letter

None of the above

In the first instance, check your University emails for a remittance advice (these are sent a day or two before the payment is due) and your bank statements (payments are always made on a Friday)

If, after following the above steps, it is still not clear why you have not received your payment, please email us at sfsu@york.ac.uk from your student email account, quoting your nine digit student number in the email title.

Other

When is the deadline for bursaries to be awarded?

The deadline for the awarding of bursaries is 30 June each academic year.

I need evidence to prove I am receiving a bursary.

You can download a copy of your award letter by logging into e:Vision.

My household income is above the bursary threshold but I am in financial difficulty. Is there any other help available?

If you are not eligible for a bursary and find that you are experiencing financial difficulties then, depending on your circumstances, you may be able to get help from the University’s Assistance Funds.

Student finance

My Student Finance application is still being processed, does this mean that I won’t receive my bursary this year?

We check for new household income information every week throughout the year up until 30 June. If you have applied late for student finance for any reason we will assess you as long as the information is received by 30 June 2022. You will not be able to receive a bursary until we have received the information from your funding provider.

I don’t want to apply for Student Loans, how do I apply for a bursary?

The only way the University can assess students for the York Bursary is if your household income is means tested by Student Finance England.

You will need to fill in the paper form (you will need to print this out) as if you are applying for student finance, but put £0 in the amounts you are requesting (page 22) and write a cover letter indicating that you only wish to be means tested for the purposes of Bursary Administration. 

You will need to send the completed form and your cover letter to: 

Student Finance England
PO Box 210
Darlington
DL1 9HJ

Alternatively you can fill in this form online.

My household income has been adjusted for this academic year. What do I need to do?

We check for new household income information every week throughout the year up until 30 June. If you are a UK student, we will receive your updated information automatically and there is nothing further for you to do. Please note, it can take up to eight weeks for household income to be reassessed and shared with the University of York.

Further information on reassessments and changes in circumstances can be found within our the guide on our bursary webpage.

My household income has been adjusted for this academic year and my household income has gone up. What will happen to the York Bursary I have already been awarded?

You would not be expected to repay any disbursements of the bursary that you have already received at the point of your reassessment. Any remaining disbursements that were due to be paid to you will be adjusted or removed accordingly.

Specific Bursary Queries

Care Leavers and Estranged Student Bursary

Student Finance has confirmed my status as estranged. What do I do now?

In order to receive your bursary, you do not need to do anything; we will receive this information from Student Finance automatically. We recommend that you still make an appointment with our dedicated Independent Student Adviser to discuss your situation and to ensure you are receiving all the support you are entitled to. Further information can be found on our Estranged Students webpage.

I have not been classed as estranged by Student Finance, but I think I should be. What should I do?

We may still be able to award the Care Leaver and Estranged Student Bursary, but you must make an appointment with our dedicated Independent Student Adviser. They will discuss your personal circumstances with you and assist you in establishing estrangement status with your finance provider. Further information can be found on our Estranged Students webpage.

Foundation bursary

Do I need to notify the Student Loans Company that I have received a fee reduction from the University of York?

No; the University will automatically apply any fee reduction you may be eligible for as well as notify the Student Loans Company (SLC) on your behalf. SLC will then adjust the amount of the loan you have taken out and will send you a letter informing you of the adjustment.

The University will inform the SLC on a weekly basis of all fee reductions that have been processed. SLC will update their records and send a revised financial notification to students to confirm the adjustment to their tuition fee loans.

I am sponsored by the MOD for my fees, will I be eligible for the Foundation Year Bursary?

If your tuition fees are paid by an external sponsor, you will not be eligible for a bursary.

Will I receive the York Bursary in addition to the Foundation Year Bursary?

No, students can only receive one type of bursary each year. When you progress onto the next year (Year 1) you will then become eligible to be assessed for the York Bursary.

HYMS Bursary

Will I receive the York Bursary as well as the HYMS Bursary?

No, students can only receive one type of Bursary each year. If you are a medical student you will be assessed for the HYMS bursary only.

I’m aged 25, how do I get a HYMS bursary?

The HYMS bursary is for students with a household income of £25,000 or less. It is not assessed on age.

If you are aged 25 or more at the beginning of the academic year (on 1 September 2021/22, you will be able to apply to Student Finance as an independent student.  This means that your income will be means-tested by Student Finance England, rather than your parents' household income. If your income next academic year is assessed as less than £25,000 then you will qualify for the HYMS Bursary.

I am a fifth year medical student, how do I obtain a means test?

Clinical medical students who receive an NHS Bursary (students in their fifth year) must request means-testing to be undertaken by Student Finance England (or their regional equivalent) in order to be considered for the HYMS Bursary. The bursary will be based on the level of household income only (i.e. no deduction will be made for NHS Bursary).

To request this you must submit (preferably all together):

  • a PR1 to renew your student finance application for 21/22 (if not already completed)
  • a Non Means Tested to Means Tested form
  • a cover letter explaining that you wish to be means tested for bursary purposes 
  • and,if you are a dependent student, a PFF2 form

You should aim to submit all of the above information together, as this will help your funder process your application correctly.

Return your completed form to: 

Student Finance England
PO Box 210
Darlington
DL1 9HJ

Refugee Bursary

I think I qualify for the Refugee Student Bursary

Further information on the support available for refugee students and to claim eligibility can be found on our Refugee Student webpage.