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Communications team

Job titleNameEmail addressTelephone
Director of Communications Rachel Barson rachel.barson@york.ac.uk +44 (0)1904 324462
Administrator  Caroline Drury caroline.drury@york.ac.uk 
+44 (0)1904 323424

Our teams

Digital and Creative Services

Head of Digital and Creative Services: Dan Wiggle (dan.wiggle@york.ac.uk)

Brand and Creative Services

Team lead: Post vacant

Team responsibilities:

  • University brand development, asset management and advice
  • Management of the University's brand platform for self-service access to assets, brand guidelines and on-brand templates for print and digital formats
  • Photography and video production for External Relations projects
  • Graphic design and print production for External Relations projects
  • Maintaining a roster of external suppliers for creative projects

Web Content Strategy and Operations

Team lead: Post vacant until August 2024 (maternity leave)

  • Content strategy, quality assurance and governance for the University website
  • Content design and production
  • Communications support for the University community, including delivery of website updates, digital signage updates and more as via communications-support@york.ac.uk or the website update request form
  • Publishing support and advice for the University, including training on the Web CMS

Digital Platforms and User Experience

Team lead: Paul Kelly, Digital Platforms and Developments Manager (paul.kelly@york.ac.uk)

Team responsibilities:

  • Management of the Web CMS
  • Design and code for Digital Pattern Library website templates and related front-end web development
  • User experience (UX) research and design for core External Relations projects and in collaboration with other teams for other digital projects and platforms
  • Digital communications platforms strategic insight
  • Website search and external search engine optimisation
  • Digital platform analytics

Research Communications

Head of Research Communications: Sarah Heathwood (sarah.heathwood@york.ac.uk

Team responsibilities:

  • Leading on the delivery of research communications activities in line with the University strategy and research strategy
  • Building the University’s research reputation, with a focus on research strategy objectives
  • Working closely with colleagues to help maximise the visibility and reach of our research, our teams and what drives our research
  • Developing high quality website and multimedia content in support of research communications
  • Supporting colleagues by leading a Research Communications Network
  • Support the use of The Conversation for increasing reach and visibility of academic and research expertise

Internal Communications

Head of Internal Communications and Engagement: Deb Ward

Team responsibilities:

  • Leading on internal communications with staff and students throughout the University, including developing communication campaigns and advising on communications planning
  • Managing central University social media channels and advising on departmental social media
  • Identifying audiences and utilising key communications channels including web, digital screens, staff and student newsletters, email and social media to engage with our internal audiences
  • Providing guidance and advice to colleagues to support their communication needs

 

Events

Job title Name Email Telephone
Head of Events and Deputy Director of York Festival of Ideas Sarah Mitchell sarah.mitchell@york.ac.uk  +44 (0)1904 324633
Events Officer Naomi Richards naomi.richards@york.ac.uk +44 (0)1904 322064
Events Officer Portia Hewitt portia.hewitt@york.ac.uk +44 (0)1904 324123
Events Officer  Suzanne Thorn suzanne.thorn@york.ac.uk +44 (0)1904 324123
Events Marketing Officer Sue Bennett +44 (0)1904 324778
York Festival of Ideas Officer Caron Lett caron.lett@york.ac.uk  

Media Relations

Job title Name Email Telephone
Head of Media Relations Alistair Keely alistair.keely@york.ac.uk +44 (0)7795 315029
Deputy Head of Media Relations (job share) Samantha Martin s.martin@york.ac.uk +44 (0)7384 238 979
Deputy Head of Media Relations (job share) Shelley Hughes shelley.hughes@york.ac.uk +44 (0)7384 238992