Frequently Asked Questions

• Postgraduate accommodation applications for the 2026/27 academic year will open on Monday 13 April. 
• Once you have accepted a full-time course offer, and the system is open, you will be able to apply for 2026/27 accommodation. 
• You’ll need your You@york login details, you can find these in your course offer email.
• You will need to complete all of the steps in the application before being able to submit it.

If you are a returning postgraduate student for the 2026/27 academic year, you can submit an application for 2026/27 accommodation.

• It can take up to 72 hours for accepted course offers to transfer to our system.
• Make sure you have cleared your browser history and closed all of your browsers, then try to apply again. This usually clears any issues with the application. 
• Make sure you have selected a minimum of 5 room preferences. Make sure you don’t have any filters enabled so you can see all of the options. 

If you are still having issues with submitting your accommodation application, please contact us at accommodation@york.ac.uk.

• When you submit your accommodation application you will have the chance to include details on what your additional requirements are, what room type you feel you need and to upload supporting medical evidence. If we need more information from you, we will be in touch to discuss this further.
• If you are struggling to upload documents to your accommodation application, please submit the application as normal, including any comments you want us to see and you can send these documents to us as an attachment at accommodation@york.ac.uk.

Unfortunately, we do not offer group bookings as part of our application process.

This is not something we will be able to facilitate, all of our accommodation is mixed gender.

All of our accommodation is heated, it is turned off once the weather warms up in spring. We hope you're comfortable in your room, but it's always nice to have a blanket or big hoodie to hand for extra cosiness. Portable heaters aren't allowed.

We do not recommend bringing personal kitchen appliances onto campus. In your kitchen, you'll be provided with all of the essentials such as a fridge, freezer, microwave, kettle and toaster.

When you submit your accommodation application you will have the chance to include details on what your additional requirements are, what room type you feel you need and to upload supporting medical evidence. If we need more information from you, we will be in touch to discuss this further.

If you are struggling to upload documents to your accommodation application, please submit the application as normal, including any comments you want us to see, and send your documents to us as an email attachment instead at accommodation@york.ac.uk.

Yes, if you're completing an Additional Requirements Supporting Evidence Form, it's no problem to complete it by hand and scan it in to attach to your accommodation application.