Moving to a new home can be a daunting prospect - especially if you have a disability, health concerns or specific requirements, but we're here to help.

We’re experienced in helping students with a wide range of physical and mental health conditions to find the right accommodation. It may feel difficult to discuss your health or welfare concerns, but if you give us the right information when you apply for accommodation we’ll be better equipped to find a room that suits you.

Even if you think the rooms you’ve applied for will meet your needs, you should still fill in the additional requirements section when you make your accommodation application, so that we can help you to find a suitable room.

What is an additional requirement?

A health, welfare or mobility requirement that requires you to have a room with a certain facility, or be in a certain location.

Examples of an additional requirement:

  • A sight, hearing or mobility impairment
  • A diagnosed physical health condition or disability
  • A diagnosed mental health condition
  • A condition requiring you to have an in-house carer
  • A health condition that requires specially stored medication
  • If you’re taller than 6’3” and need a longer bed
  • A legitimate welfare or safety concern
  • Medically-necessary dietary requirements

Things that are not an additional requirement:

  • Personal preferences for a room type or location which are not based on a health, welfare or mobility reason
  • Being a vegan or vegetarian, or any other dietary restrictions which are not medically required.
  • Personal financial circumstances

Requests we cannot accommodate:

  • Single gender accommodation
  • Ensuite accommodation for religious or cultural reasons
  • Designated quiet accommodation
  • Specialist desk chairs (this is classified as study equipment and may be funded by Disabled Students’ Allowances)
  • Alcohol free accommodation

How we can help you

Here are some examples of the additional facilities we can offer - we can provide more detail when we know your specific requirements:

  • Permission to bring a fridge for medication requiring cool storage
  • A vibrating pillow connected to the fire alarm
  • A second room for a resident carer (funded by social services)
  • An accessible/wheelchair friendly room with adjustable facilities
  • Permission to bring an assistance dog*
  • A ground floor room or access to a lift
  • An ensuite room
  • A studio flat with self-contained cooking facilities and bathroom
*Assistance dogs

*Therapy or Emotional Support Animals are not considered in the UK to be assistance animals - assistance dogs are trained to perform specific tasks to help a disabled person and are usually qualified by one of the charitable organisations registered as members of Assistance Dogs UK. Unless a dog is registered with a charitable organisation affiliated to Assistance Dogs UK, we are unable to give permission for a dog to be brought into campus accommodation.

Applying for accommodation

You should let us know about additional requirements when making your accommodation application. If you forget, or need to upload evidence later, simply log back in and click ‘edit application’.

New undergraduates

Making your application

  • Begin your accommodation application as normal until you reach the additional requirements section.
  • Tick ‘yes’ to the question that asks whether you need a specific bedroom type or location due to health, mobility or welfare requirements.
  • Fill in the information required and upload up to three pieces of evidence to support your additional requirements application.
  • If you don’t have evidence to hand, you can upload it at a later (before our accommodation deadline) date by logging back in and selecting ‘edit my application’.
  • Continue your accommodation application until completion.

Reviewing your application

We’ll review your application and any supporting evidence you have provided. Based on this, we’ll proceed in one of the following ways.

1. If you provide sufficient evidence, we will approve it and place a suitable room on hold for you until A Level results day. If you have particularly complex needs we may need to work with other services within the University to find you a suitable room.

We will keep you informed of the status of your additional requirements application throughout the process, so make sure to regularly check the email address you used on your application.

2. If we believe we need further or different evidence, we will ask you for further evidence to determine whether or not we can approve your request.

3. If we believe the evidence you have provided is not sufficient, even after you’ve provided additional evidence, we will reject the request for an additional requirements room. We will still proceed with your original application for accommodation however we will not be able to take your request  into consideration.

Making you a room offer

If you hold an Unconditional Firm offer of study on A Level results day, we’ll send you a room offer by email. At this point, you are subject to the same Accommodation Guarantee as other students.

Continuing undergraduates

Continuing undergraduate students will book a room through our ‘Book Now’ system.

If you book a room via our Book Now system, we will allocate you to the specific room type that you booked.

If you’re already staying in a room that has particular facilities or adjustments made for your requirements, and are considering staying on campus for another year, please contact us as soon as possible to discuss continuing accommodation.

When making an application

You will need to enter information about your additional requirements, even if you have provided this previously. We cannot use information from previous years without your written permission.

Postgraduates

You’ll book a room through our ‘Book Now’ system. When using Book Now, we will allocate you to the specific room type that you booked.

When making an application

Please make sure you tick the additional requirements box and fill out the information on the additional requirements page.

You should also email us at accommodation@york.ac.uk with your name, student number and as much information and evidence as possible about the type of room you require to meet your additional needs. We may ask for further evidence if required.

Providing evidence

When making an accommodation application, you need to submit evidence from a registered medical professional(s). You'll also need to let us know who we can share your information with.

Tips for providing evidence

When informing us of an additional requirement, please include:

  • The name of the condition and the impact is has on you
  • How long it will affect you for (if it’s chronic - longer than 12 months, or acute - a temporary condition which is affecting you)
  • What adjustments you require to your accommodation

Providing evidence from a medical professional

Evidence from a medical professional should be:

  • The practitioner’s own diagnosis
  • Up to date and in the English language

We’ve put together some Guidance notes for GPs (PDF  , 603kb)‌‌ which you can give to your practitioner.

Special Educational Needs Coordinator (SENCO) and Disabled Students Allowance (DSA) reports cannot be accepted, unless they contain explicit references to accommodation needs.

If we find that we need further information when we review your evidence, we'll be in touch to let you know.

Sharing your information

If you would like us to talk to a third party (eg a carer, parent or guardian) about your accommodation application before you’re here, or about your booking once you’ve arrived, you’ll need to let us know in the consent section of your application.

If you would like us to speak to a third party (including our Disability Services team) about your additional requirement, you will need to provide us consent via email to accommodation@york.ac.uk.

The email should include:

  • Your name and student number
  • Names of person(s) you’d like us to share the information with
  • The email and telephone number(s) of those we can share the information with
  • The length of time permission is granted for eg until the issue is resolved, for the duration of your booking

Funding

If you are a UK student who is considered to have a disability under the Equality Act 2010 and you have received approval for additional requirement accommodation, you may be eligible to apply for funding towards your accommodation costs.