Google Hangouts

Related pages

Google Hangouts offers several functions, which are split across different apps:

  • Hangouts - instant messaging, voice and video calling
  • Hangouts Chat - team messaging
  • Hangouts Meet - video meetings
  • Hangouts on Air - live video broadcasting

Sign in to Hangouts

Using Hangouts


Google Hangouts, Google Meet, and Google Hangouts on Air are available to all members of the University.

Information about inviting external people to a Hangout.

Google Hangouts (also referred to as 'classic Hangouts') lets you conduct:

  • text chat with up to 150 participants
  • video or audio chats with up to 10 participants

All participants must have their own Google account.

Hangouts can be accessed from multiple devices including PCs, laptops, phones and tablets, and they are synced automatically across devices, so you can start a Hangout on your computer and continue it on your phone.

Example uses of video calls might be to keep keep in touch with staff or students working away from campus, or to interview people interested in a project.

To use Hangouts:

Find out more

You can find further information on Google's support pages:

Hangouts Chat

Hangouts Chat (also referred to as 'Google Chat') is built for team collaboration and offers:

  • chat rooms for dedicated discussion between a team, project working group, etc
  • integration with Google Groups to create rooms limited to members of a Group
  • threaded conversations
  • direct messages between users
  • cross-working with other G Suite apps such as Calendar and Drive
  • bots that can participate in rooms or respond to direct messages

To use Chat:

Find out more

You can find further information on Google's support pages:

Hangouts Meet

Hangouts Meet (also referred to as 'Google Meet') offers a simple way of conducting video meetings with up to 50 participants, as well as screen sharing (for presentations etc).

You need a Google account to start a meeting but the other participants don't need an account to join a meeting. This makes it easy to conduct video meetings with people outside the University who may not have a Google account.

Participants can join using the Google Chrome and Firefox web browsers or the Android and iOS mobile apps. Meetings can also be scheduled in advance through Google Calendar.

To use Hangouts Meet:

Find out more

You can find further information on Google's support pages:

Hangouts on Air

Hangouts on Air enables you to do a live one-way broadcast to much larger numbers of people, with the added benefit of automatically being recorded within YouTube so that it can be shared afterwards. This may be useful to those who want to conduct a webinar.

You can find out how to use Hangouts on Air on Google's support page:



We provide Google knowledge training events every term for staff who want to know more about the Google applications, including Google Hangouts. Bespoke training and coaching can be organised for staff groups who require it.

For students, we offer digital training events every Wednesday afternoon during term time. These cover a wide range of digital skills, including using the Google applications:

Library & IT Help Desk

If you're having problems using the Hangouts apps, get in touch with the Library & IT Help Desk.

Our commitments

Service status Live and supported service.
Hours of service 24/7
Service support

As part of the Google Apps for Education suite this service is entirely owned and managed by Google, who will monitor for, identify and fix all faults

For help with this service, contact the Library & IT Help Desk.

Hours of support Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.
Target availability

General IT Services targets:

Service Level Agreement Google Apps Service Level Agreement
Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.