Use Hangouts to send instant messages, make voice and video calls, and share photos.
Hangouts are synced automatically across devices, so you can start a Hangout on your computer and continue on another device, such as your phone.
Google Hangouts and Google Hangouts on Air are available to all members of the University.
Google Hangouts can be used from devices including PCs, laptop computers, phones and tablets.
Hangouts lets you conduct:
Example uses of video calls might be to keep keep in touch with staff or students working away from campus, or to interview people interested in a project.
The Google Hangouts on Air facility enables you to do a live one-way broadcast to much larger numbers of people, with the added benefit of automatically being recorded within YouTube so that it can be shared afterwards.
Hangouts offers integration with Google Calendar. When creating an event, a Hangout can also be scheduled. This gives each participant a web link they can use to join the video call when the time comes.
To access Google Hangouts and Hangouts on Air:
You can find further information on Google's Hangouts support pages:
We provide Google knowledge training events every term for staff who want to know more about the Google applications, including Google Hangouts. Bespoke training and coaching can be organised for staff groups who require it.
Hangouts supports the current and prior major release of Chrome, Firefox, Internet Explorer and Safari.
If you're having problems using Hangouts, and you're not on a managed PC, you should update your browser.
Library & IT Help Desk
If you're having problems using the Hangouts, get in touch with the Library & IT Help Desk.
|Service status||Live and supported service.|
|Hours of service||24/7|
As part of the Google Apps for Education suite this service is entirely owned and managed by Google, who will monitor for, identify and fix all faults
For help with this service, contact the Library & IT Help Desk.
|Hours of support||Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.|
General IT Services targets:
|Service Level Agreement||Google Apps Service Level Agreement|
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.
If you wish to make a complaint, please see our complaints procedure.