Accessibility statement

Looking after yourself during the assessment period

Posted on 16 May 2021

It has been a tough year and as we enter into the exam and assessment period, it is even more important to look after your wellbeing.

Our health and wellbeing pages outline lots of resources on how to support your wellbeing and also where you can get help and support if you need it, including accessing the Open Door Team or Togetherall, our online student support service.

There are lots of other ways you can access support if you begin to feel overwhelmed - the important thing is to reach out to someone. This does not have to be face-to-face or a phone call as the following services are available via text, webchat or email.

Just text SHOUT to 85258 to access this free, confidential, 24/7 text messaging support service for anyone who is struggling. Watch this video explaining what happens when you access the service.

York Nightline
Between 8pm and 8am during term-time, you can Instant Message (IM) Nightline volunteers to access this student-run confidential listening and information service. You can also email Nightline at and they will respond within 48 hours. They use anonymisation software so won't know your email address.

Student Space
Student Space webchat provides free, confidential support over webchat from a trained volunteer, from 4pm to 11pm every day. You can also email Student Space at and they aim to reply within 24 hours. A trained supporter will respond reflecting on what you’ve written, asking questions and making some suggestions.

The Mix
A support service for the under 25s, The Mix provides one to one chat with trained helpline supporters, seven days a week from 3pm to 12am. Note: chats may not be connected after 11.15pm.

Thinking of suicide?

If you are thinking about suicide or worried about someone else's safety, please reach out. You do not have to carry those feelings on your own.

Visit our In crisis now page for more options.