Google Drive

Related pages

Google Drive provides an easy way to create, edit and share documents.

Tools include word processing, spreadsheets, presentations and forms.

Drive is offered in addition to Microsoft Office, and supplements your personal and shared filestore. There may be some situations where Google Drive is not suitable - see Guidance below.

Sign in to Drive »

Overview

Eligibility

Google Drive and Google Docs are provided as standard to all members of the University as part of their account registration.

Google Drive gives you the ability to store files in the cloud and access them from a wide variety of devices.

It is also possible to share files, and folders of files, with others. Any type of file can be stored in Google Drive, or Google Docs can be used to create documents there directly…

Google Docs is Google's web-based document suite, and is integrated with Google Drive. It enables you to create and edit word processing documents, spreadsheets, slideshows (presentations) and forms.

Google provide apps for mobile devices to support viewing and/or editing of your documents.

Key features

  • Document sharing & collaborative editing
    • Share you document with others so that they can view, edit and collaborate on the same document in real time.
    • Use Team Drive to create files that everyone in your team can access, and which remain accessible even if the original creator of a document leaves the University.
  • Revision history
    • Keep track of everyone's changes to your document and revert to an older version.
  • Organising your files
    • using folders to organise and manage your files.
  • Uploading and downloading files
    • Upload and store files or download/export them to store a local copy. Note: there is a limit on the individual and total size of uploaded files (see Google Drive quota below)
  • Easy access to your documents on your computer, tablet or phone

Google Drive quota

More about size limits

There is no limit on the number or size of 'native' Google Drive documents (documents that have been created within Google Drive, or uploaded and converted to Google Drive format).

There are some limits on the size of documents that are uploaded and not converted (eg Office documents).

Guidance

While Google Drive is an excellent tool, the following issues should be considered:

  • Exported documents may not meet accessibility guidelines
  • No facility for customizing styles
  • Limited functionality compared to desktop applications such as Microsoft Office (again, this changes as Google update their products)
  • Documents are stored in the cloud - this offers good access and security, but may be unacceptable in some very specific cases (eg highly sensitive research data)
  • No access to documents if internet access is not available, unless they've been previously downloaded

We don't recommend Google Drive for producing a final thesis, as styles used by Google Drive are not 'true styles'. This means they change the appearance of text but don't provide structure to the document.

Please note: If you're using sensitive data supplied as part of a research contract, ensure that you are aware of the requirements of the data provider, who may not agree to datasets being stored or shared via Google Drive.

About the apps

Docs

Emailing documents

Note that if you attach a document to an email, its default settings will make it public to anyone with the link. If that's not what you want, use the Share and Send options when prompted to restrict access.

  • Easily format your documents.
  • Invite others by email to edit or view your documents.
  • Collaborate online in real time and chat with other collaborators.
  • View your documents' revision history and roll back to any version.
  • Publish documents online to the world, as webpages or post documents to your blog.
  • Download documents to your desktop as Word, OpenOffice, RTF, PDF, HTML or zip.
  • Email your documents out as attachments.
  • Upload and convert Word docs, OpenOffice, RTF, HTML, text (.txt), Open Office (.odt), and StarOffice Writer (.sxw) files (or create documents from scratch).
  • Use with Paperpile for referencing

For more information read the Getting Started Guide for Google Documents

Sheets

Help & training from IT Services

  • Import and convert .xls, .csv, .txt and .ods formatted data.
  • Export .xls, .csv, .txt and .ods formatted data and PDF and HTML files.
  • Use formatting and formula editing so you can calculate results and make your data look the way you want it.
  • Chat in real time with others who are editing your spreadsheet.
  • Create charts and gadgets.
  • Embed a spreadsheet, or individual sheets of your spreadsheet, in your blog or website.

For more information read the Getting Started Guide for Google Sheets.

Slides

  • Share and edit presentations with your friends and coworkers.
  • Import and convert existing presentations in .ppt and .pps file types.
  • Download your presentations as a PDF, a PPT, or a TXT file.
  • Easily edit your presentations.
  • Insert images and videos, and format your slides to fit your preferences.
  • Allow real-time viewing of presentations, online, from separate remote locations.
  • Publish and embed your presentations in a website, allowing access to a wide audience.

For more information read the Getting Started Guide for Google Slides.

Forms

  • Create professional looking forms/surveys
  • Email the survey
  • View responses in a spreadsheet format
  • Automatically generate sophisticated charts and graphs

For more information read Google's support pages for Forms.

Help & troubleshooting

Help from Google

Help from IT Services

The IT Services Google Apps site includes hints, tips, video tutorials, and details about our popular Google Knowledge Sharing events:

If you're having problems using Google Drive, get in touch with the Library & IT Help Desk.

Troubleshooting

Our commitments

Service status Live and supported service.
Hours of service 24/7
Service support For help and support with this service, contact the Library & IT Help Desk.
Hours of support Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.
Target availability

General IT Services targets:

Google Apps Service Level Agreement

Service Level Agreement

Service Standards

Google Apps Service Level Agreement

Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.

Your responsibilities

We expect you:

  • to manage your documents, deleting any that are no longer needed
  • to manage the ownership and sharing settings of your documents to keep them secure and only available to people authorised to access them
  • upon leaving or changing roles, to transfer ownership of documents that will continue to be needed to a colleague