Accessibility statement

Deposit Service

Related pages

The Deposit Service provides a way for students to securely submit files to tutors.

It can be used for large file submissions that are too big for the VLE. The service is very similar to the DropOff Service, but differs in that files are kept on the service for 100 days (rather than 14 days) and are backed up.

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Who can send files using the Deposit Service?


  • Students, staff, associates.
  • External people can use the service to send files to members of the University.

The Deposit Service can be used by:

  • a member of the University to send files to one or more recipient(s), who may be at, or external to, the University.
  • an external person to send files to a member of the University

Why use the Deposit Service?

Students often need to send large files to tutors for assessment. These files may be too big to submit via the VLE, or contain sensitive information which cannot be stored on an external system.
The Deposit Service is a useful solution to this:
  • You can upload ('deposit') sets of files to the Deposit Service at its University of York hosted web site
  • Each file can be up to 32GB in size

Maximum file transfer size

The maximum file transfer size may be limited by the operating systems or web browser versions used by the sender and recipient. In particular some web browsers do not properly upload files over certain sizes: usually over 2GB or 4GB. Using an up-to-date operating system and web browser improves the likelihood of it being able to upload such large files.

Sensitive data

Please note: Although this service provides a secure way to transfer standard files between users, if your data is sensitive, you should still consider encrypting the file or adding a digital signature as appropriate.


University students and staff

Go to and log in with your University username and password.

Select to either:

  • Drop-off
  • Pick-up

After the files have been uploaded into the Deposit Service, a notification email is sent to the recipient telling them the files are ready to collect, along with instructions on how to pick them up from the service.

Each set of files will be available for collection for up to 100 days.

External users

If you know an external person is to send you some files you can simplify the process for them by logging in to the service and using the Request a Drop-off button.

This will send the other person a pre-authorised invitation to upload their files; without this they will first need to complete some steps to prove they are a person and that they own their email address.

Help and troubleshooting


Help is available within the Deposit Service:

Library and IT Help Desk

If you're having problems using the Deposit Service, get in touch with the Library and IT Help Desk.

Our commitments

Service status Live and supported service.
Hours of service 24/7
Service support For help and support with this service, contact the Library and IT Help Desk.
Hours of support Help from the Library and IT Help Desk is available 9am to 5pm, Monday to Friday.
Target availability

General IT Services targets:

Resilience This service runs on our high availability virtual machine platform; in the event of a major incident it will automatically failover between data centres, with only a brief outage. Filestores are replicated between data centres and should also fail over automatically. The files stored on Deposit are backed up nightly and backups kept for 90 days.
Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.