York Print Plus for staff

Related pages

York Print Plus is the printing, copying and scanning service for staff, and is available in most departments across the University.

To print, simply send your work to the printer PrintCloud, and then log in and collect it from any York Print Plus device.

You can log in by swiping your University Card, or typing your username and password.

Print account

Check the progress of the documents you've sent to print.

Your printing account »

On-campus users only. Off campus users will need to connect through the VPN to view this page.

Overview

Eligibility

All University staff and students can use York Print Plus to print, copy and scan.

Some departments may restrict access to their devices.

Visitors can photocopy in the Library.

Using York Print Plus

You will also need to add the print queue to your computer: see the guides.

Staff may also use the devices located in public areas. See the student pages for more information:

See also:

York Print Plus FAQs

EPrint

EPrint enables you to email or upload documents that you wish to print.
 
This gives you an easy way to print from tablets or smartphones to the University MFDs.

Charges

Setup guides

Printer settings

When you print, your work will automatically print in black and white and duplex. You'll need to change your settings to select single sided or colour.

Guides

Using the old print system

Until York Print Plus is introduced to your department, you should continue to use the current system.

Adding a printer...

Help & troubleshooting

Help

Instructions are displayed next to each MFD on how to print, photocopy and scan-to-email.

Each office location has a super user to advise on basic functions. Their contact details are displayed above the MFD.

Library & IT Help Desk

If you're having problems using York Print Plus, get in touch with the Library & IT Help Desk.

Our commitments

Service status Live and supported service.
Hours of service 24/7
Service support For help and support with this service, contact the Library & IT Help Desk.
Hours of support Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.
Target availability

General IT Services targets:

Review cycle There are termly user group meetings and fortnightly executive group meetings.
Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.

About the implementation project

York Print Plus implementation

The process for implementing York Print Plus is known as balanced deployment. The following document explains this process, and what you can expect during the initial audit, implementation and review.

The Q&As section should answer many of the questions you may have about the York Print Plus implementation:

Benefits

  • Print, copy and scan anywhere on campus
  • Send to a central queue, then collect from any York Print Plus device at a time that suits you
  • Alternative printers available if one is out of action, without having to resend your work
  • Print from the wireless network, your phone/tablet or from home
  • Swipe your staff card for fast login
  • Default printing is double sided - saves money and helps the environment
  • Only print what you need - wasted paper will be vastly reduced
  • Improved confidentiality
  • Improved accounting

User group

The York Print Plus user group has been formed to assist the project team and as a forum for providing feedback on the service. Please see the Terms of Reference: