2026 news from IT Services
Welcome, or welcome back, to the University of York. The IT support team are here to help you with any IT related questions or problems during your time at the University.
The network certificate will be renewed on Thursday 10 September, between 7.30am and 8am. Find out what actions you may need to take to reconnect your device to the network.
The latest version of the MyUoY app is now available in the Apple and Google Play stores.
A reminder that we will be introducing Duo Verified Push and discontinuing SMS (text message) as an authentication method.
Starting on Tuesday 9 June we are trialing a new email tool to help stop University data from being sent to personal email addresses.
Regulation 11 outlines how we should use University systems and information and is designed to protect your privacy and keep University data secure.
To further strengthen account security, we are updating our Duo Two Factor Authentication (2FA) process over the coming months.
We know you’re probably looking forward to a well-deserved break over the summer but there are some important things to keep in mind if you need to use IT services.
We are pleased to announce the launch of our new guest wifi service, UoY‑Fi Guest, which will replace the current guest wifi network CityConnect. The new service will be launched on Monday 11 May.
The latest version of the MyUoY app is now available in the Apple and Google Play stores.
On Tuesday 7 April at 7am we will be upgrading the security of the eduroam wifi service. This upgrade is part of our ongoing commitment to providing a secure and reliable digital environment for all members of the University community.
Results from the 2025 IT Support user survey highlight what’s working well and the improvements we’re making to enhance our services.
Look out for a convincing new phishing campaign targeting Google Workspace users - and warn your friends and colleagues too.
The latest version of the MyUoY app is now available in your app stores!
Although we work hard to minimise interruptions to IT across the University, sometimes our key services do experience disruptions.
From Monday 2 February new AI Companion features in Zoom will be available for staff and students, making meetings even easier.