Coming soon: AI features in Zoom and Slack

Posted on Tuesday 10 November 2026

What's new in Zoom?

Following an internal review, the following AI features will be available in Zoom for staff and students:

• AI chat panel
  Use the AI chat panel to ask questions and receive tailored responses about your meetings, team chat, calendar and contacts. 
• Meeting Summary
  Create a written summary of your meeting, allowing you to focus on the conversation rather than taking notes. The summary will be broken down into the main discussion points and action items. You can edit the summary after the meeting, and use different templates to pre-format them the way you'd like. 
• In-meeting questions
  Get a summary or ask specific questions while the meeting happens. If you join a meeting late, or need to step away, you can use the questions feature to stay up to date with what's been discussed.
• Smart recording
  Cloud recordings can be automatically organised into chapters with highlights. Great for those who need to quickly review lengthy meetings or training sessions as it makes key content easily discoverable.

Some features can be configured to suit your preferences. Find more information on how to do this and best practice when using the features in the Zoom: using AI features support article.

AI in Zoom: Best-practice and use cases

Wednesday 3 February 2027, 1pm to 2pm

This online session gives a practical overview of the available features within Zoom's AI Companion, discussing specific use cases and the best practices required to use these tools effectively and responsibly. Book your place now - a recording will be available if you can't attend live.

What's new in Slack?

• Slackbot AI assistant
  Ask questions, prep for meetings, analyse files, create recurring tasks, carry out deep research and more, directly from Slack.
• Enterprise search and AI answers 
  Quickly find information and get answers to questions from your connected apps, like Google drive.
• Summaries and Recap
  Great if you've been on leave, now you can catch up on busy channels or long threads without reading every message.
• Huddle notes
  Create a written summary of your huddles. The summary will be broken down into main discussion points and action items and shared as a Canvas in the channel the huddle took place in.
• Canvas creation
  Create canvas content from scratch or use AI to revise existing content.
• Workflow building and AI steps
  Use AI to help build your workflow, or add an AI step to your workflow to generate AI responses.

A full Slack feature breakdown has been published in Slack, but you can also find information in the Slack AI features Wiki guide (login required).