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Support for international students

We are a team of International Student Support Advisers, based in the Student Hub in Sally Baldwin D Block - we can help with any questions or issues that affect you as an international student at York. We can also help you find information and support that's available to all students.

Whether you need airport collection, visa advice, support around living in York, help to build your community and make the most of new opportunities, or information about finding work and what happens when you complete your studies, we are here for you.

For new students

Start here to find out how to prepare and what to do once you get to York.

We've put together a Getting Ready Checklist, advice on what to bring, travel information and guidance for enrolment.

International Students Welcome guide

A group of students arrive on campus with luggage

Supporting you

We provide support and advice on our webpages, by email, Zoom calls, live chat and in-person (by appointment) on subjects including:

You can also find support and advice for all students, on topics including health, finance, academic progress, accommodation, and what to do if something goes wrong.

For questions relating to your course, start by contacting your department.

Contact us

  • Self-referral form - let us know what you need help with; we aim get back to you within three working days
  • Drop-in sessions - speak to a member of the team at an online drop-in session - ideal for quick informal queries
The Immigration Advice Service can help you with issues including BRP collection, visa queries, and lost documents.
Find out what work, volunteering or other work experience is allowed, and get careers advice tailored for international students.
Scammers want to steal your money - and they can be very clever. Find out how to spot them, and what to do if you think you've been scammed.

More about life and study at York

Advice on managing your studies and issues that may affect you.
Settle into your life here with information about socialising, accommodation, healthcare, finances and more.
Learn the basics of student life in York, and discover opportunities to get involved and expand your experiences - here on campus and in the city of York.
What to do next, whether you're staying in the UK or leaving, and how to keep in touch with the University as an alumni.

Related links

International Student Support Self-Referral Form
Use this form to contact us with any student queries - we aim to respond within three working days.

Find other contact details on our Contact us page.