There are many ways you can access help and support during your time at the University of York.
We take seriously our obligation to keep you safe from incidents of bullying, prejudice or discriminatory behaviour. We have produced resources to help you to navigate our services to ensure you receive the necessary support and guidance on how to identify and report issues, concerns and dangers - including an Incident Reporting Form at the bottom of the page. Misconduct can include peer-on-peer abuse, sexual violence or online bullying.
As an apprentice, you have joined a community to develop as an individual and you will be supported to achieve and thrive. Effective communities are built on shared values. Together York is a declaration that has been developed collaboratively by students and staff to describe the foundations and aspirations of our community.
The University is proactive in supporting its diverse student community and ensuring that no learner is disadvantaged as a consequence of disability, race, sexuality, age or belief. To find out more you may wish to read the University’s Equality, Diversity and Inclusion Strategy.
The Student Hub has a team of advisors to assist with any concerns you may have. This includes advice for distance learners, commuting students, care leavers, mature students, carers and students with children, which you may find helpful. The Student Hub is a good starting point if you’re uncertain where to go for something.
The University of York Students’ Union is better known as YUSU. The Advice and Support Centre (ASC) is part of the Students’ Union and provides free one-to-one independent, impartial and confidential advice and guidance to students on academic, welfare and personal issues.
The Graduate Students’ Association is on hand to specifically advise you on academic and wellbeing issues. The GSA has set up a number of postgraduate networks. These run regular social events to allow students to meet new people, make friends and share ideas. Their networks include PhD, Masters, Family, LGBTQ and College Tutors networks. The GSA also provides a specialist postgraduate advice service to support students with academic issues such as academic appeals, or on welfare issues such as financial hardship, housing and childcare.
Disability Services can recommend or arrange assessments, academic support and adjustments if you have additional learning needs, a disability or long-term health condition that impacts your ability to study or progress. You can contact Disability Services at any stage of your programme to explore your learning needs and support options. Disability Services will work with your department to put the right measures and adjustments in place for you.
Open Door is a team of Mental Health Practitioners at the University providing support to learners experiencing psychological or mental health difficulties. You may use an online referral or be signposted by other support services.