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Leading through dissent: guidance for leaders

This section is all about shifting our mindset from feeling conflicted by organisational dissent to finding solid ground, equipping us with emotional intelligence frameworks to stay authentic, adaptable, and confident through transition.

Building on this foundation, you will explore how to manage your internal reactions first so you can effectively guide others second. By mastering Daniel Goleman’s four domains of emotional intelligence: self-awareness, self-management, social awareness, and relationship management, you’ll learn how to act as both a protective shield and a constructive bridge for your team. You will gain concrete tools to process your own frustrations privately, navigate difficult conversations with complete integrity, and lead through uncertainty without compromising your authentic voice or professional duty. 

Watch

Watch this video to discover how the four domains of emotional intelligence can help you regulate your reactions, lead with empathy, and confidently navigate university change. (Eight minutes)

Now you’ve explored the core concepts through your chosen format, it’s time to move from theory to practice. Choose the 'Do' option to apply the learning.

Do

We prioritise active learning over passive listening. Real growth doesn't happen by reading a screen; it happens when we apply what we’ve learned directly to our daily roles. Download this worksheet to complete your micro-mission for this topic.

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