Communication and transparency: guidance for staff
Watch or listen
Learn how anyone can lead up by framing situations, asking questions and responding productively. (Two minutes)
Learn tactics and techniques that create space for you to speak. (25 minutes)
Now you’ve explored the core content through your chosen format, it’s time to move from theory to practice. Choose the 'Do' option to apply the learning, and then the 'Reflect and connect' option to discuss these tools with your colleagues.
Do
We prioritise active learning over passive listening. Real growth doesn't happen by reading a screen; it happens when we apply what we’ve learned directly to our daily roles.
Download this worksheet to complete your micro-mission for this topic. It contains specific, small actions to try out in your next meeting, decision-making moment, or team interaction.
By completing this worksheet, you will understand what respectful communication looks like for you, learn to frame feedback constructively using facts and solutions, and find the best ways to make your voice heard during change.
Reflect and connect
Real capability is built through community. Learning shouldn't stay trapped in a browser tab — it thrives when we share our experiences, align on decisions, and problem-solve together.
Once you've completed the worksheet, you may wish to discuss your next steps with a colleague or your line manager.