Accessibility statement

Book Delivery Service

We run a delivery service between the University Library, King's Manor Library and the Minster Library for the convenience of staff and students.

The service includes retrieving and returning items from the Library’s off-site store:

If there are Flexible Loan copies in place at:

You can only request to collect the item from:
The University Library King's Manor Library
King’s Manor Library The University Library
The University Library and King's Manor Library

There will be no request option as copies are available at both libraries.

The Minster Library

The University Library

The University Library and the Minster Library

There will be no request option as copies are available at both libraries.

Note: You can't request items to be delivered to the Minster Library, as space restrictions mean that we can't accept deliveries there. We don't deliver items from the Minster Library to the King's Manor Library as the two libraries are very close to each other.

Requesting an item for delivery to another library

  1. Log into YorSearch
  2. Search for the item you want
  3. Click on Find in Library
  4. Select Place a request or booking
  5. If the item status is On loan, you can select which library you would like to collect the item from, eg University Library or King's Manor Library.
  6. If the item status is Item on Shelf, this means it is available for you to collect from the shelf. However you can request for it to be delivered so that you can collect it from another library. Please see the table above, that explains the options available to you.
  7. We'll email you when the item is ready for you to collect. Please check which location you specified for collection.

Please note

  • We are unable to deliver items that are for reference use only.

Expected delivery schedule

University Library items requested for delivery to the King's Manor Library

Monday to Thursday If you submit your requests before 5pm we will normally deliver your items the next working day.
Friday to Sunday If you submit your requests before 2pm on Sunday, we will normally deliver your items the following Monday. 
Please note: the Library is closed on Sundays during the summer vacation so items requested after 2 pm on a Saturday will be delivered the following Tuesday. 

King's Manor Library items requested for delivery to the University Library

Monday to Thursday If you submit your requests before 3pm we will normally deliver your items the next working day.
Friday If you submit your requests before 3pm we will normally deliver your items the following Monday.
Saturday and Sunday If you submit your requests before 10am Saturday we will normally deliver your items the following Tuesday.

Minster Library items requested for delivery to the University Library

Items will be delivered within three working days.

York Minster Library

As part of this delivery service, books borrowed from York Minster Library can be returned to the University Library on Heslington campus or to King's Manor Library.

Library off-site store

The store contains books and journals identified as having low use. Print journal volumes are mainly available electronically. Please check YorSearch, the library catalogue before requesting. 

Journals retrieved from the store are non-borrowable and may not be removed from the Library.

Books retrieved from the store are borrowable.

Please note

  • Items in the Rare Books collection are not included in this service. Find out more

To request a journal volume:

  1. Log into YorSearch
  2. Locate the item you want
  3. Click on Find in Library
  4. Select Place a request
  5. The item will be retrieved and delivered to the Morrell Library
  6. You will receive an email when the item is ready for you to collect

Expected delivery schedule

We collect items from the off-site store once per week. Items requested before 12pm on Wednesday will be collected on Thursday.

Please note

  • There may be times when we are unable to collect items from the off-site store. If this is the case we will contact you about your request.