Related services
The Authorised Systems Registration tool allows you to register for information systems such as Agresso, SITS, Business Objects and many others.
It is also used by the owners of the systems to manage their access.
Authorised Systems Registration tool »
Eligibility
All staff may request access to individual systems.
There are two aspects to the registration system:
Due to high levels of workload and staff shortages in IT Services, we are currently unable to
add new systems or options to the Authorised Systems Registration tool. In the interim, for any new systems please maintain your own records of user access requests.
Any issues with the existing options in Authorised Registration should continue to be reported to IT support.
Library & IT Help Desk
If you're having problems using the Authorised Systems Registration tool, get in touch with the IT Support.
Service status | Live and supported service. |
---|---|
Hours of service | 24/7 |
Service support | For help and support with this service, contact the IT Support. |
Hours of support | Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday. |
Target availability |
General IT Services targets:
|
Resilience | Load balanced servers provide resilience for this service. All data is backed up in line with our standard backup policies |
Policies | Regulation 11: Use of computing facilities |
Our performance |
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
|
Complaints procedure |
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch. If you wish to make a complaint, please see our complaints procedure. |
System owners must respond to user requests, and to notifications in role changes and account closures, in line with their internal processes and system requirements.