Accessibility statement

Guidance on using the VPN - a new feature to improve performance

Posted on 30 March 2020

We recently added a new feature to the VPN called ‘split tunnelling’.

With split tunnelling, only your connections to University services go through the VPN. This improves the performance of external services (especially for conferencing with Zoom, Circuit and Google Meet) as communications use your home broadband connection, without being sent back to campus.

Further details on this feature can be found here:

Managed laptops

If you are using a managed laptop you will receive an automatic update that adds two options to your list of available connections in Pulse Secure:

  • webvpn - all traffic - all connections go through the University VPN
  • webvpn - York traffic only (split) - only connections to University services go through the VPN

Unmanaged or personal devices

If you are using an unmanaged or personal laptop you can manually add the new split connection.

This is the same process as adding the full connection on unmanaged and personal devices, but you would use the server URL https://webvpn.york.ac.uk/split

Which option should you use?

For the fastest experience we recommend using the split option, unless you have a specific need to use the all traffic option. Some reasons why you might want to use this all traffic option are:

  1. You are in another country and need the full "all traffic" option to access blocked internet resources like Gmail
  2. You are attempting to access external resources or services which require a University connection
  3. You are using an untrusted, public or open wifi network (eg hotel, coffee shop or airport wifi). The all traffic option provides a greater level of security as all your network activity is encrypted between your device and the University.

Regardless of which option you choose you must always follow good security practices whilst working from home:

Our guides for setting up the VPN can be found here:

If you have any questions about using the VPN please email itsupport@york.ac.uk.