Implementing a digital engagement tool to help improve student welfare and wellbeing.

Project overview 

Check-In is a digital engagement tool designed to help improve student welfare and wellbeing. 

Students enter a code, generated by teaching staff, at the start of each of their on-campus timetabled sessions to register their engagement at that event. 

Reviewing this data presents staff with an early opportunity to identify students who are not engaging with their learning. 

Academic Engagement have a workflow in place alongside departments to support those students who may be struggling with their engagement. This can include an engagement and wellbeing phone call that assists with signposting students to the most appropriate support. There is also a feedback loop with departments to ensure that support is continued'

When? 

The first phase of Check-In was to roll out the tool for all in-person timetabled teaching events and was implemented in time for the start of the 23/24 semester. 

In the first week of use, Check-In was used for 435 out of a potential 558 timetabled events - a 78% usage rate, 19,000 codes were entered by students during this time. 

Future phases will consider additional engagement points for students, including online sessions, standalone sessions and induction events, as well as the possibility of integrating information such as failed assessments and non-submissions into a student engagement dashboard.

Why?

Check-In is a key part of the University’s Student Academic Engagement and Wellbeing Policy which was approved by the University Teaching Committee in July 2023.

Previously there was no centralised way to capture student engagement on campus. Now we have an accurate data set which allows us to identify earlier when students stop engaging with their learning.

Benefits 

  • The ability to identify earlier when students stop engaging with their learning. 
  • A proactive support system that will allow us to promptly reach out to students who may require additional assistance.
  • Tutors who are due to meet with students can see at a glance how engaged a student is. 
  • Gives us more information on students on campus, eg whether they have completed all enrollment activities etc.