Accessibility statement

Staying in campus accommodation over the Easter break?

Posted on 15 March 2024

An update about catering, helpdesk, cleaning and reception opening times over the Easter break.

Catering and shops

Retail and catering outlet opening times change during the Easter break - visit Eat, Shop and Drink opening times to see what is open and when.

Helpdesk times

The University Facilities Helpdesk will be open as normal Monday to Thursday, 9am to 5pm and Friday's, 9am to 4pm expect where it will close on the following Bank Holidays: Friday 29 March and Monday 1st April.

But don’t worry, any emergency faults can be reported at any point during the Bank Holidays, or outside of opening hours, via our non-emergency telephone line +44 (0) 1904 32 4444 or for more urgent concerns +44 (0) 1904 323333.

Cleaning - student residential areas

Normal cleaning services will be provided throughout the Easter break expect for on the bank holidays.

There will be no cleaning services in residential areas on Friday 29 March and Monday 1st April. 

Everywhere should be supplied with a stock of waste bin liners and toilet rolls where applicable, but should you need extra stock on the bank holidays, please request these from Receptions.


All launderettes on campus will be accessible during the Easter break and are open as usual. If you find that your college launderette is closed for any reason, please go to a neighbouring college and ask the receptionist for a key to access that launderette. 


There may be limited services on public transport on certain days across the Easter break. Please check the First bus app or website for up to date timetables.

The C1 and C2 bus services won't be running from Monday 25 March to Sunday 7 April, but will resume as normal from Monday 8 April. The 66 and 67 will be operating as usual throughout the Free Zone during this time - Simply Tap on and Tap off.

Reception services

Reception hours remain unchanged over the vacation and the Reception Teams will continue to be there for you 7am to 11pm, in addition to overnight support provided by the Mobile Response Team. Visit the Reception services web page to learn more about their services and hours.