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Reception Services

Your first point of contact at the University.

Reception Services assist students, staff and visitors by providing advice, directions and information on all University services as well as support with residential mail, keys and fault reporting.

Locations, opening hours and contact details

Our receptions are open between 7am and 11pm.

Information Centre (Campus West reception)

Information Centre
Market Square, University of York, YO10 5NH
+44 (0)1904 32 3200
campus-west-reception@york.ac.uk

Ron Cooke Hub (Campus East reception)

Ron Cooke Hub
Deramore Lane, University of York, YO10 5GE
+44 (0)1904 32 5100
hub-reception@york.ac.uk

Campus map

Overnight support

If you need help on campus overnight, contact Campus Safety and the mobile patrol will come to help:

  • By phone on +44 (0)1904 32 4444
  • Via the dedicated Safe Haven intercoms available in all colleges
  • Via the SafeZone app

Reception Services bookings

To book Reception Services, please contact the Reception Services Team by emailing admn700@york.ac.uk with the following information:

  • Your name and contact details
  • The number of the room you require reception services for
  • The date and times required
  • The reception service you require
  • The number of people that will be present

You will need to provide ten working days notice for any reception service requests.

There is a charge for the provision of Reception Services outside the normal opening hours of a building. Additional charges may also occur for Central Hall and staffing for events with over 100 people.