When?
Departments are generally open 9am to 5pm during official term time and 10am to 4pm outside of term time.
Useful finance contacts
The Student Hub is your first point of contact for financial advice and discussing money worries.
If they cannot solve your problem, they will refer you to the Fees Office, who can be reached by email. Please only visit the Fees Office if absolutely necessary.
| Query | Office/location | Telephone number | |
|---|---|---|---|
| Funding options, UK student loans, budgeting and money management | Student Hub | +44 (0)1904 324140 |
Fill in the referral form or email student-hub@york.ac.uk |
| Invoice and payment enquiries | Fees Office, Finance Services, Unit 1, Market Square, York, YO10 5NH | +44 (0)1904 322120 | fees-office@ york.ac.uk |
| Accommodation charges and bookings | Accommodation Services | +44 (0)1904 322165 | accommodation@ york.ac.uk |
| Enrolment and student loan payments | Student Records | student-records@york.ac.uk | |
| Emergency Loans, Student Support Fund, US Federal Aid and Veterans Affairs Funding for US students | Student Financial Support | +44 (0)1904 324043 | sfsu@york.ac.uk |