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Professional Support Staff

General enquiries

For all general enquiries please contact the History Reception, which is located in Vanbrugh, Room V/223. You can email us, or telephone on 01904 322981. (International callers, please dial +44 1904 322981.)

Reception is open to student enquiries between 9.30am and 3.00pm each working day. All administrative staff are available to help with day-to-day organisational matters.

For specific enquiries, please consult the following list and contact the relevant member of staff:

Contact detailsResponsibilities

Carolyn Campbell
Reception and Office Administrator
Tel: internal 2981, external (01904) 322981
Vanbrugh College, V/223 (9.30 am – 3.00pm)

  • Reception service includes responding to enquiries, dealing with incoming and outgoing mail, booking taxis, monitoring stationery, maintaining keys / security passes, overseeing the photocopiers
  • Assists with arranging meetings, events and conferences to include catering, room bookings and travel/accommodation
  • Updates webpages with student hours and Departmental minutes
  • Responds to maintenance requests, assists with refurbishments

Caroline Christensen
Student Services Administrator
Vanbrugh College, V/242

  • Supports UG records work
  • Supports attendance monitoring administration
  • Provides support to relevant committees and meetings

Helen Crevald
Travel and Office Administrator
Tel: internal 4708, external (01904) 324708
Vanbrugh College, V/242 (Wed-Thur)

  • Books travel for academic / research staff and PhD students, providing guidance
  • Maintains staff contact database and other staff lists
  • Maintains the student archives and its surrounds
  • Assists with arranging meetings, events and conferences to include catering, room bookings and travel/accommodation
  • Liaises with IT Services re computer hardware, setting up new equipment
  • Responds to maintenance requests, assists with refurbishments

David Edwards
Teaching Data and Student Administrator
Tel: internal 2983, external (01904) 322983
Vanbrugh College, V/242 

  • Collates teaching and staff data to feed into the timetable and the workload plan
  • Works with the Chair of the Board of Studies to support the workload planning process
  • Works with the Embedded Timetabler to produce timetables for staff and students
  • Updates module data via the Programme Module Catalogue
  • Postgraduate records work
  • Postgraduate assessment
  • Postgraduate module choices administration

Sarah Finch 
Student Services Manager  
Tel: internal 2982, external (01904) 322982 
Vanbrugh College, V/207 

  • Responsible for ensuring an effective and efficient delivery of a high-quality administrative support service, and excellent student and staff experience, in respect of teaching and learning activities across the academic cycle
  • Leads, manages and supports the Student Services Team
  • Designs, maintains, implements and reviews local administrative policy and processes
  • Provides expert advice and guidance to staff and students in relation to institutional, faculty and local regulatory frameworks
  • Management of teaching planning and timetable production
  • Secretary to and member of the Board of Studies (BoS)

Melissa Henthorne
Administration Manager  
Vanbrugh College, V/208

  • Overall responsibility for departmental business processes and administration
  • Supports the Head of Department in strategic development and planning
  • Manages departmental resources, including finances, staffing, space and facilities
  • Manages HR and recruitment processes
  • Secretary to Department Management Team 

Nicola Long 
Student Experience and Support Officer 

Vanbrugh College, V/109

  • Coordinates the provision of pastoral support to students across the Department of History
  • Provides support to individual students
  • Ensures disability support requirements are in place
  • Contributes to relevant committees such as ECA Committee and the Teaching and Assessment Committee 
  • Contributes to outreach and Widening Participation activities

Carole Nicolson
Postgraduate Administrator
Tel: internal 2961, external (01904) 322961
Vanbrugh College, V/242

  • Postgraduate records work
  • Assists with Postgraduate assessment and progression
  • Disability support to PG students
  • Postgraduate student events
  • Postgraduate internships and MA placements
  • Administrator for the Graduate School Board and PG Student/Staff Forum

Rebecca Postlethwaite
Undergraduate Administrator
Tel: internal 4708, external (01904) 324708 
Vanbrugh College, V/242
  • Leads on UG records work
  • UG Module choices
  • Assists with UG assessment and progression
  • Assists with UG Disability support
  • Administrative support for Year Abroad / Placements
  • Secretary for UG Staff/Strudent Forum 

Sarah Rubery 
Assessment Manager and Disability Administrator
Tel: internal 2972, external (01904) 322972
Vanbrugh College, V/242

  • Lead on UG assessment and progression
  • Lead on UG Disability support, including SSP extensions
  • Assists with UG records work
  • Administrative support for Year Abroad / Placements
  • Provides support to relevant committees and meetings

Anna Ruitenbeek
Student Recruitment and Funding Administrator
Tel: internal 2969, external (01904) 322969
Vanbrugh College, V/242 (Mon-Thurs)

  • Manages the annual admissions processes for all students 
  • Supports the recruitment of undergraduate and postgraduate students  
  • Organises Departmental student recruitment events 
  • Deals with funding streams for prospective students

Heather Walker
Student Services Administrator
Vanbrugh College, V/242

  • Provides support to Departmental Resesech committee
  • Supports the PG recruitment activities  
  • Supports Departmental student recruitment events 
  • Administers UG module evaluations