Contact and support

Our team are all happy to help and available to talk to should you need.

Whether it's some straightforward advice or a difficult situation, they'll do their best to point you in the right direction.

Your support network

Related links

James Reception is at the Roger Kirk Centre. For opening times and contact details, see:

College Manager

Your college's operational lead. Oversees welfare issues and can talk through any of your more serious concerns if needed.

Deputy College Manager

Provides wellbeing interventions for our residential students and delivers key student experience projects on behalf of the local College and the Student Life and Wellbeing team.

College Life Coordinator

Provides welfare and wellbeing support under the guidance of the College Manager and Deputy College Manager. Delivers community interventions to make a positive difference to their members’ lives and studies through delivering events and activities.

Your College Manager: Lenore Klassen

Hi, I’m Lenore. My role is to support students both on and off-campus to thrive and succeed throughout their time at university.

I’m keen to get to know our members, to support you when times are tough and to hear any ideas about events or campaigns you would like to see or make happen yourself. I also help deal with any escalated welfare issues.

I’ve been at York since 2013 when I moved here from Canada. I know the challenges of starting out in a new situation and will do my best to help all our students feel at home in the James College Community.  

Your College Life Coordinator (CLC)

I am William, the College Life Coordinator in James. Alongside providing wellbeing support, I work with our student leaders to improve student experience in the college. You'll see me throughout the year at our college events and the door to my office is open if you feel you need a chat. This is my second year at York. Prior to coming here I studied Linguistics at Bangor and Newcastle before nearly training as a primary teacher - so I apologise in advance if I get you doing pasta art.

James College Committee

The James College committee arrange events for you to enjoy as well as represent you across the University. They also plan your freshers week activities. Keep up to date with everything that is happening through the social media channels. 

We're very fortunate in having College Fellows whose enthusiasm and support is very much appreciated. These individuals also assist with links to Academic Departments, student support and the larger University and York community. Their contributions to the College Council are valued by the staff and students of James College. 

  • Prof Andy Parsons - Senior College Fellow
  • Ian Helliwell
  • Prof Ian Davies
  • Olivia Hutton
  • Dr Nadia Jessop
  • Dr Alicia Maddalena
  • Dr Alex Reid
  • Dr Lisa Peschel
  • Laura Fox
  • Rachel Madison

Other help and support

Maintenance and cleaning

If your room or a building on campus needs repair or cleaning, here's how to let us know.

Report a problem

Student health and wellbeing

Resources to help you look after your physical and mental health and direction to further support.

Health and wellbeing

Campus safety and security

Information about campus security and who to contact out of hours or in case of an emergency.

Campus security

James Reception

Our reception is at the Roger Kirk Centre. For opening times and contact details, see the Reception Services web page.

Reception Services

Related links

James Reception is at the Roger Kirk Centre. For opening times and contact details, see: