Google Mail

Gmail icon

Your Google Mail account

Access your mail via the web:

On the login page, enter your email address as your username.

Getting started

Logging on and using the web interface

The first time you log in you will need to enter the graphical characters which are displayed, and accept both the University’s and Google’s terms and conditions.

We strongly recommend using the web interface to access Google Mail, as it allows you to make full use of all the features including full integration with Google Calendar and Google Talk.

If you're more familiar with Outlook, Google provide advice on getting used to the Google Mail interface, including the Life after Outlook features comparison:

However, we also have instructions for anyone wishing to use Outlook, Thunderbird or Apple Mail:

Google's help pages

Google provide the following to help you use Mail:

Using Google Mail

See Using Google Mail for help on topics including:

  • Switching from Outlook
  • Sending and receiving mail (includes conversation view)
  • Using labels (folders)
  • Attachments
  • Searching
  • Account settings
  • Signatures
  • Out of office reply
  • Forwarding
  • Quota
  • Spam
  • Using Outlook, Thunderbird etc

Learning resources

See the Learning resources Google Site for help guides and videos on useful tips and tricks within Google Mail.

Includes information on:

  • Inbox views
  • Contacts
  • Message filters
  • Delegating access
  • Labs

Troubleshooting

  • Sent mail messages showing as "To: me"
  • Internet Explorer 8 problems: Google Apps doesn't work well on IE8. We recommend you use IE11, IE9, Firefox or Chrome.
  • Using Chrome on a supported PC: Problems attaching files
  • Clicking email (mailto:) links:When you click someone's email address, Outlook may still open. To fix this, install Gmail Notifier.
    • Supported PCs: go to Start | Control Panel | Run Advertised Programs
    • Other PCs/Macs: install from Gmail Notifier
  • Problems connecting from China: See the FAQs