Contact us
IT Services, together with the Library and Archives, forms the Information Directorate, and can be contacted as follows:
IT Support Office
Please note that the IT Support Office (ext 3838, email itsupport@york.ac.uk) will normally be your first point of contact with IT Services.
Urgent IT security issues
If you need to contact us about an urgent IT security issue, please see the IT security pages:
IT Services
University of York
Heslington
York
YO10 5DD
Tel: +44 1904 323838
Fax: +44 1904 323740
Email: itsupport@york.ac.uk
IT Services staff
Key contacts
| Job Title | Name | Tel | |
|---|---|---|---|
| Director of Information |
Stephen Town |
(32)2024 |
stephen.town@york.ac.uk
|
| Deputy Director of Information and Head of IT Services |
Heidi Fraser-Krauss | (32)2101 |
heidi.fraser-krauss@york.ac.uk |
| Assistant Director and Head of Enterprise Systems |
David Surtees |
(32)3803 |
david.surtees@york.ac.uk
|
| Assistant Director and Head of Infrastructure |
John Grannan |
(32)3798 |
john.grannan@york.ac.uk |
| Information Officer |
Joanne Casey |
(32)3805 |
joanne.casey@york.ac.uk |
| Departmental Administrator |
Lorraine Moor |
(32)3801 | lorraine.moor@york.ac.uk |
Other IT Services staff
If you need to contact a member of IT Services:
Feedback
Let us know what you think about IT Services, and view our responses to the comments, compliments and complaints we've received: