Lost documents

If you lose your passport, or other documents, you will need to report this to the Police and UK Visas and Immigration as soon as possible, and apply for new versions.

Always keep your passport and visa in a safe place and, if travelling, take extra care when in crowded areas.

Never keep your passport or BRP card in an outside pocket or backpack. You should also keep a copy of the main identity page of your passport and your student visa somewhere safe in your accommodation.

Related links

International Student Support self-referral form
For any queries, please complete our self-referral form. We aim to respond within three working days.

Find other contact details on our Contact us page.

Lost passport and visa (sticker in your passport) overseas

If you lose your passport, you should report the loss to the local police as soon as possible and get a police report or a crime reference number.

You will then need to get your passport replaced by contacting your nearest national embassy. Through your embassy you will be able to obtain a temporary/new passport to return to the UK. Embassies have different processes to enable you to travel, so contact your embassy to find out what you need to do.

If your visa was contained in your passport, you will need to apply online for a replacement visa (vignette). You will need to provide the police report and/or crime reference number, and a confirmation of study letter.

Lost passport and visa (sticker in your passport) in the UK

If your passport is lost/stolen inside the UK, please report it to the local police station. You will get a crime reference number which you may need to apply for a new passport and a new visa.

You will need to apply for a new passport at your Embassy. A list of all foreign embassies' contact details can be found on the Gov.uk website.

You then need to apply to the Home Office for a transfer of conditions.