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Policies

There are a number of policies that relate to the provision of our Immigration Advice Service. We've summarised these below, and provided links to the documents for further information.

Provision statement

The University's Immigration Advice Service exists to provide a service to students and to ensure compliance with the Immigration and Asylum Act 1999.

Our Immigration Advice Service provision statement

Confidentiality policy

The University is committed to providing a confidential Immigration Advice Service.

Our Immigration Advice Service confidentiality policy

Complaints procedure

The University Immigration Advice Service aims to provide service of a standard that is acceptable to our client group.

Our Immigration Advice Service complaints procedure

Related links

International Student Support self-referral form
For any queries, please complete our self-referral form. We aim to respond within three working days. 

Find other contact details on our Contact us page.

Related links

International Student Support self-referral form
For any queries, please complete our self-referral form. We aim to respond within three working days. 

Find other contact details on our Contact us page.