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Your contract, rent and payments

Everything you need to know about paying for on campus accommodation and your contract with us.

Apply for your accommodation

Once you've received and accepted an offer from us (new student) you can apply for your accommodation.

Read your accommodation contract

Make sure you are happy with your contract before accepting your room offer.

Pay your rent in three instalments

Set up a direct debit for your three rent instalment dates in October, January and April.

Accommodation payments

Accommodation payments guide

How rents are set

Find information about how accommodation prices are set by the University on our Accommodation rent prices web page

Your contract

Our terms and conditions list your rights and responsibilities. Make sure you read them in full.

Standard charges

You'll need to keep your accommodation and communal areas in suitable condition. You may incur charges for maintenance or replacement of damaged goods if you fail to do so. Find a list of estimated costs below.

Charges for cleaning 2023/24

The following charges will apply if there have been insufficient attempts by residents to keep communal areas tidy.

All charges include a standard administration charge and VAT where applicable. All charges are indicative and may be higher if additional costs are incurred. Failing to pay these charges within the stated time will incur an administration fee.

Area Problem Cost
Kitchen Not left in suitable condition for weekly clean £16 per kitchen user
Kitchen In-year remedial clean needed Up to £315
Kitchen Additional cleaning needed after moving out Up to £315
Kitchen Appliances needed to be cleaned after moving out Up to £85 per appliance
Bedroom Remedial cleaning needed after moving out Up to £315
Entrance/corridor Remedial cleaning needed after moving out Up to £179

Charges for loss/damage for 2023/24

Repairable damage will be charged at the cost of repair. Other furniture and fittings will be charged at the replacement cost. All charges are indicative and may be higher if additional costs are incurred. Any labour costs will be in addition to the prices below. This list is not inclusive of VAT.

Job Cost
Patch painting, per square metre £23
 Repainting 1 wall Individual quote 
Repainting up to 2 walls - blu tack / stain blocker Individual quote 
Replace 1 carpet tile (additional tiles up to 5 £15 extra per tile) £42
Mattress single £100
Mattress 3/4 Individual quote 
Mattress protector £21
Curtains Individual quote 
Waste paper bin £16
Kitchen waste bin  £32 
Study chair  £126
Desk lamp  £26
Bedroom desk  Individual quote 
Kitchen chair  £95
Key/keycard (each)  £13
Lock change  Individual quote 
Carpet (bedroom)  Individual quote 
Carpet (all other areas)  Individual quote
Data/telephone socket  £63
Dining table  £210
Fridge  £368
Freezer  £394 
Fridge freezer  £420
Microwave  £84
Kettle  £26 
Iron  £32 
Ironing board  £21
Vacuum cleaner  £147 
Mop  £11
Bucket  £11 
Dust pan  £11 
Brush  £11 
Fire extinguisher (discharged or tampered with for reasons other than fire fighting)  Individual quote 
Kitchen flooring  Individual quote 
Sofa  Individual quote 
Television  Individual quote 
TV remote control  Individual quote 
Missing window restrictor  £84 
Electric oven  Individual quote 
Four ring ceramic hob  Individual quote 
Cooker hood  Individual quote 
Noticeboard  Individual quote 
Four slice toaster  Individual quote 
HDMI connection box Individual quote


Your bursary letter can be found on e:Vision under correspondence. You'll also receive an email from Student Financial Support. The accommodation bursary is paid automatically towards your rent on the payment dates.

See the student finance pages on bursaries and scholarships. If you have any questions about your bursary you can email Student Finance Support or call them on +44 (0) 1904 324043. 

Disability funding

You may be able to receive funding towards your campus accommodation costs from the University if you meet all of  the following criteria:

  • Applications for 2023/24 will be open from 1 October 2023 until 31 March 2024 

New Students 

If you were approved for additional requirements when you applied for accommodation, you will have submitted a Supporting Evidence Form (PDF , 92kb). This form contains the necessary information for us to make a decision on your application.

Please email asking for your evidence form to be reviewed for a partial funding application. We will email you with an outcome of your application within 15 working days.

If you applied to the University through confirmation and clearing or as a new postgraduate student and did not submit the medical evidence form, please ask your medical practitioner (such as a GP or specialist) to complete this Accommodation funding application form (PDF , 957kb). Once completed, please email the form to

Continuing students

If you have submitted a successful application for partial funding in a previous year, you can email us on and ask us to review your past application for the new academic year. 

If the status of your condition can vary, we may ask you to provide us with up to date information from your medical practitioner

If you started your course before the 2016/17 academic year and have received a Disabled Student's Allowance  (DSA) towards your accommodation costs, you can continue to claim this funding from DSA.

How you will receive your funding

If your application is approved we’ll adjust your room price from the price of the room that you were offered, to the price of shared bathroom accommodation within the same price band.

For example: if we offered you a premium ensuite room, you would only have to pay the rent of a premium shared bathroom.

You won’t receive a direct monetary payment, instead we’ll apply a credit to your accommodation account for the term after your application was approved and adjust your room price for future charges.

For example: if we offered you a band 3 ensuite room for £24.61 per night*, we’d only charge you for a band 3 shared bathroom (£22.25 per night*). We would adjust your rent payments by £2.36 per night difference for the duration of your contract.

*prices given using 2023/24 figure for example only.

Cancellation and non-arrivals

To cancel a booking, please email We'll confirm whether you're eligible, and inform you of any additional charges.

These policies only apply to new students who do not arrive in York to start their course. You are not eligible to end your agreement if you are a registered student at the University.

If you inform us you wish to cancel:

  • More than four weeks before your booking start: We'll refund your £200 advance payment (if you have paid it)
  • Less than four weeks before your booking start: We'll charge you the equivalent of four weeks' rent (if you have paid a £200 advance payment this will be used as part-payment towards this)
  • After the start of your room booking: Please email You will be charged the equivalent of eight weeks' rent from the day you contact us (if you have paid a £200 advance payment this will be used as part-payment towards this)

You are not eligible to end your tenancy agreement if you are a registered student at the University. If you wish to be released from your contract you’ll need to find a replacement tenant and follow our request to vacate procedure.