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Human resources (HR)
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Accessibility statements

About systems operated by HR

HR offers services and information via its website, including a number of online systems. In addition to this website, the systems currently used are:

  • Dashboard - casual worker registration, booking and claims
  • Employee benefits portal - staff benefits and special offers
  • eRecruiter - applications for job vacancies
  • Zendesk (Helpdesk) - view the progress of your HR requests or raise a question
  • Kronos - time and attendance system
  • Learning Management System - browse and register for online and classroom training
  • MyView - data about you and your team
  • ResourceLink - HR system for authorised users
  • Tableau - Management information

Software suppliers

The software underpinning the above systems is supplied by the following companies that meet Accessibility Standards:

  • Dashboard - supplied by Dashboard Technology. In their Accessibility Statement they aim for WCAG 2.1/AA guidelines
  • eRecruiter - supplied by Hireserve. In their Accessibility Statement they aim for WCAG 2.1/AA guidelines
  • Zendesk - supplied by Zendesk. Publically available VPAT designed to address requirements of Section 508. Prepared against WCAG 2.0 guidelines
  • Kronos - supplied by Kronos Systems Ltd. Publically available VPAT designed to address requirements of Section 508. Prepared against WCAG 2.0 guidelines
  • Learning Management System - supplied by Cornerstone. In their Accessibility Statement they aim for WCAG 2.1/AA guidelines
  • MyView and Resourcelink - supplied by Zellis. In their Accessibility Statement they aim for WCAG 2.1/AA guidelines
  • Tableau - supplied by Tableau. Publically available VPAT designed to address requirements of Section 508. Prepared against WCAG 2.0 guidelines
  • Perceptive Content - supplied by Hyland. VPAT designed to address requirements of Section 508. Prepared against WCAG 2.0 guidelines.

What the accessibility standards mean for user experience

The above accessibility standards mean that you will be able to do the following with your browser:

  • change colours, contrast levels and font size
  • zoom in up to 300% without the text spilling off the screen except where content has been created by a user in such a way to not make this possible (for example within a non-responsive table)
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to most of the website using a screen reader

You should be able to do the above on anything that has been typed directly into any of the HR Systems.

About files available from Human Resources

The majority of files available through the HR website and our online systems have been uploaded or curated by University staff. There are hundreds of files and dozens of file types. As such, the accessibility level may vary between them. We know that most older PDF documents aren't fully accessible to screen reader software.

Human Resources are reviewing the files whenever they are updated to maximise accessibility for as many users as possible. This means that you should be able to do the following in the software that opens the files:

  • change colours, contrast levels and fonts on documents
  • zoom in up to 300% without the text spilling off the screen
  • navigate the file content using just a keyboard
  • navigate the file content using speech recognition software
  • listen to the file content using a screen reader

We are constantly working to improve the accessibility of these resources. As such, some modules are still being updated as part of each department's development plan. Please let us know if you are in need of alternative formats.

Closed captions (subtitles) for video

We recognise that automatic captions may not always be entirely accurate. The automated process may struggle to interpret subject specific terminology, negotiate heavy speaker accent or localised turn of phrase, or extract speech from recordings where the signal-to-noise ratio in the audio has been compromised.

All videos on the HR website and our online systems have their subtitles (closed captions) scrutinised for improved accuracy.

For automatic mass produced live online training, recordings are generated in line with University policy. All videos contain closed captions generated by automatic speech recognition (ASR) technology. Through Department-level Accessibility Statements, staff have access to a reporting procedure to flag issues with content or automated captions.

Alternative formats

Please let HR Systems know if you are in need of alternative formats.

If you need specific academic support and adjustments, seek advice from our disability advisers.

Learn how to make better use of alternative formats through the reading skills guide.

How to make contact to report accessibility issues

If you have problems using one of the HR Systems:

Enforcement of accessibility regulations

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not happy with how the University has responded to your notification or request, you can contact the Equality Advisory and Support Service (EASS).

This statement was last updated on 24 August 2021.

Third party accessibility links

Links to supported vendor accessibility statements: