Internal communications

Good internal communication is vital to keeping staff and students informed of news and developments in departments, colleges and across the University.

Staff Digest

An all-staff email sent every Thursday afternoon, to keep you informed about what’s happening at the University.

Submit an item for the Staff Digest

Surveys and feedback

Taking the pulse of the University community is essential to providing great services. We run surveys across the University, and can help you listen to your department's needs.

Digital screens

Digital screens are located around campus, and can be used to broadcast messages to staff, students and visitors.

Who to contact

Best practice

Regular and effective two-way communication can lead to increased morale and engagement.

  • Think of your audience and write your message appropriately, considering style, language and tone.
  • Think about your key messages.
  • Communicate using the appropriate channels, eg email, social media, the Staff Digest, a meeting...
  • Do not write in jargon or use acronyms without explaining them.
  • Conduct an internal communications audit within your department to find out how well communication is currently working, and to identify barriers to effective communication.
  • Remember that good communication is a two-way process. Provide opportunities for staff to communicate their views to you.