Accessibility statement

York Print Plus for staff

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York Print Plus is the printing, copying and scanning service for staff and students, and is available across the University.



All University staff and students can use York Print Plus to print, copy and scan.

Some departments may restrict access to their devices.

Staff may also use the devices located in public areas. See the student pages for more information:

Using York Print Plus

To send print jobs, use the printer PrintCloud (on

Then log into any York Print Plus device by tapping your University Card, or typing your username and password.

Getting started

Managed Windows and Linux PCs have the new queue set up already. You'll need to add the print queue on unmanaged computers: see the guides.

York Print Plus FAQs

Printing account

Check the progress of the documents you've sent to print:

Your printing account ยป

On-campus users only. Off campus users will need to connect through the VPN to view this page.


ePrint enables you to email or upload documents that you wish to print.


Setup guides

Printer settings

When you print, your work will automatically print in black and white and duplex (double-sided). You'll need to change your settings to select single sided or colour.


Help & troubleshooting


Instructions are displayed next to each York Print Plus device on how to print, photocopy and scan-to-email.

Each office location has a super user to advise on basic functions. Their contact details are displayed above the York Print Plus device.

Library & IT Help Desk

If you're having problems using York Print Plus, get in touch with the Library and IT Help Desk.

How to...

When you print, your work will automatically print duplex (double-sided) and in black and white. Our guides below provide information on how to carry out common tasks.

How do I...

Our commitments

Service status Live and supported service.
Hours of service 24/7
Service support For help and support with this service, contact the Library and IT Help Desk.
Hours of support Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.
Target availability

General IT Services targets:

  • Information Services Service Standards
Review cycle There are termly user group meetings and fortnightly executive group meetings.
Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

  • Information Services Service Standards

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.