The wellbeing and success of our students is really important to us. We provide a range of support to help you get the most out of your time at York.
Who can help?
- Academic supervisor - for general queries, academic or personal difficulties, degree classification queries and exceptional circumstances
- Your programme leader - for academic advice and feedback on your course
- Open Door provides support to registered students experiencing psychological and mental health difficulties.
- Abby Brown and Sarah Clayden are the Open Door Practitioners that are based in the School for Business and Society. For confidential support please email sbs-wellbeing@york.ac.uk or complete our online form: Open Door - Student home, University of York
- The Student Wellbeing Officers are Heather Buckby and Leonie Raymond. They are here to support you with any difficulties you may be experiencing - whether they're personal, academic, financial, related to mental wellbeing, or any other circumstances affecting your university life. You're also welcome to get in touch if you'd simply like some general advice. To arrange an appointment, contact sbs-wellbeing@york.ac.uk to book directly with Heather Buckby or book directly with Leonie Raymond.
- Student Services Manager - for a range of issues or challenges, exceptional circumstances, leave of absence and disabilities - contact Diane Atkinson at diane.atkinson@york.ac.uk
- Student reps - for comments, queries and suggestions
General Student Queries including Assessment
For general student queries, submission information and progression:
- Undergraduate - assessments, programme queries, module information : sbs-ug@york.ac.uk
- Postgraduate - assessments, programme queries, module information: sbs-pg@york.ac.uk
- Engagement - attendance, visa, timetabling, newsletters: sbs-engagement@york.ac.uk
Exceptional Circumstances
- All students: sbs-ex-circs@york.ac.uk
Wellbeing at York
For all queries: sbs-wellbeing@york.ac.uk
Careers and Placements
For career options, support with applications, employability skills and job opportunities and placements:
Student Handbooks
Undergraduate Student Handbook 2025/26 (PDF
, 2,029kb)
Postgraduate Student Handbook 2025/26 (PDF
, 1,575kb)