Support and success

The wellbeing and success of our students is really important to us. We provide a range of support to help you get the most out of your time at York.

Who can help?

  • Academic supervisor - for general queries, academic or personal difficulties, degree classification queries and exceptional circumstances
  • Your programme leader - for academic advice and feedback on your course
  • Open Door Practitioner for personal difficulties - contact Abby Brown at
  • Student Wellbeing Officer for personal difficulties, support and wellbeing - contact Sam Ellis at
  • Student Services Manager - for a range of issues or challenges, exceptional circumstances, leave of absence and disabilities - contact Diane Atkinson at
  • Student reps - for comments, queries and suggestions


General Student Queries including Assessment

For general student queries, submission information and progression:


Exceptional Circumstances

Careers and Placements

For career options, support with applications, employability skills and job opportunities and placements:


Student Handbooks

Undergraduate Department Handbook 2023-2024 (PDF , 412kb)

Postgraduate Department Handbook 2023-2024 (PDF , 357kb)


Wellbeing at York

For all queries: